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Complete Legal · 1 month ago

Account Representative

Mission, KS

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

Complete Legal is seeking an Account Representative to partner with the sales team and ensure client satisfaction. The role involves supporting the sales team, building relationships with clients, and contributing to direct sales after training.

ConsultingLaw EnforcementLegal

Responsibilities

Answering phone calls, picking up projects, gathering work instructions, understanding the client’s deadlines, and ensuring the project is delivered 100% correctly

You will build sustainable relationships of trust with our clients through open and interactive communication, listening to their needs, and going the extra mile for them

Work as part of a team while growing as an individual contributor

Support both Senior Account Managers and Account Managers where needed

Proactively maintaining communication channels with clients via phone, email, or face-to-face meetings. You will also promptly return phone calls and emails, sometimes outside of regular working hours

Acting as the point of contact for clients to access our services and have a strong understanding of our services and communicate what we do for our clients

Be able to demonstrate the ability to excel at multi-tasking, prioritizing, and managing your time efficiently and effectively

Qualification

SalesforceClient relationship buildingInterpersonal communicationTime managementOrganizational skillsMulti-taskingDependabilityInitiativeAttention to detail

Required

Answering phone calls, picking up projects, gathering work instructions, understanding the client's deadlines, and ensuring the project is delivered 100% correctly

You will build sustainable relationships of trust with our clients through open and interactive communication, listening to their needs, and going the extra mile for them

Work as part of a team while growing as an individual contributor

Support both Senior Account Managers and Account Managers where needed

Acting as the point of contact for clients to access our services and have a strong understanding of our services and communicate what we do for our clients

Be able to demonstrate the ability to excel at multi-tasking, prioritizing, and managing your time efficiently and effectively

Knowledge of or willingness to learn Salesforce for daily schedule management and capturing client data

Ability to lift and move up to 35-pound document boxes

Drivers licenses and reliable transportation

Working smart phone