Filevine · 1 month ago
Expert Team, Solutions
Salt Lake City, UT
Full-time
Onsite
Entry, Mid Level
2+ years expFilevine is a leading company in cloud-based workflow tools for the legal industry. The Expert Team, Solutions Specialist is responsible for creating innovative solutions for customers, leveraging both native capabilities and creative problem-solving to enhance client outcomes.
Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware
Responsibilities
Play a lead role in issue remediation and convey unyielding accountability for assigned issues
Create approaches that will best solution a customer’s request, using both native capability and out of the box thinking, to resolve the root need
Memorialize findings, share, and present to the larger Solutions slice and Expert teams
Create portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and relay to customers in laymen’s terms
Supply remediation case studies and approaches to other groups that may benefit: Partners, Sales Engineering, Marketing, etc
Maintain comprehensive product knowledge across the Filevine family of products
Support other expert teams and expert roles as needed
Occasional travel, as necessary
Qualification
Required
Bachelor's degree
Digital transformation experience with core systems-of-record such as ERP, CRM, case management, or business intelligence
2+ years of Excel/SQL/API or equivalent experience
2+ years Low-code / Declarative development experience or equivalent experience
Assertive communicator that can provide recommendations and instill confidence
Exceptional curiosity and creative thinking abilities to solution the root cause of a customer's priorities
Quick learner of new technologies, self-motivated
Driver of change for more impactful solutions and customer outcomes at a fast growing company
Ability to lead critical conversations
Organized, detail oriented, and timeline driven
Ability to independently manage competing customer priorities and initiatives with limited structure
Benefits
Medical, Dental, & Vision Insurance (for full-time employees)
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Centrally located open office building in Sugar House (onsite employees)
Top-of-the-line company swag
Company
Filevine
Filevine provides a legal operating platform integrating AI for case, document, and lead management.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$636.08MKey Investors
Insight PartnersStepStone GroupSignal Peak Ventures
2025-09-23Series E· $260M
2024-06-01Series Unknown· $150M
2022-04-14Series D· $108M
Leadership Team
Nathan Morris
Co-Founder and Chief Culture Officer
Jonathan Ord
Board Member
Recent News
Business Insider
2026-01-23
2026-01-15
Company data provided by crunchbase