Weber Shandwick · 1 day ago
Manager, Client Experience - Healthcare
Chicago, IL
Full-time
Onsite
Mid Level
$78K/yr - $88K/yr
4+ years expWeber Shandwick is seeking a Manager, Client Experience who is passionate about healthcare and making a difference in the lives of patients. In this role, you will oversee client programs, manage project teams, and develop engagement campaigns for healthcare clients.
AdvertisingAnalyticsConsultingContentMarketingPublic RelationsReputation
Responsibilities
Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
Lead project management, ensuring all activities are moving forward and are within deadlines
Coordinate among interdisciplinary team of research, creative, digital and media strategists
Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc
Manage client status reports, including materials trackers, media trackers, and website analytics trackers
Manage event and activation logistics in a variety of settings
Set and meet campaign measurement and evaluation criteria
Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
Assist in financial management for clients, including development of invoices and activity reports
Qualification
Required
4-5 years' experience in public relations at an agency or corporate in-house (healthcare experience required)
The ability to manage multiple projects at various stages simultaneously
Be a self-starter who works well within a highly collaborative, multi-disciplinary team
BA or BS in Public Relations, Communications, or in a related field
Experience working on multi-disciplinary (holistic) healthcare communication initiatives
Familiarity with data and regulatory milestone communications needs
Fluency and/or familiarity with earned, digital and social media
Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
Strong budgeting and financial management skills
Experience with clients and accounts that are measurement and evaluation driven
Strong presentation skills, poise, and professionalism
Industry experience in healthcare communications and/or pharmaceuticals
Benefits
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit
Company
Weber Shandwick
Weber Shandwick is a global public relations firm with offices in major media, business, and government capitals around the world. It is a sub-organization of Interpublic Group.
1001-5000 employees
H1B Sponsorship
Weber Shandwick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (6)
2022 (2)
2021 (5)
Funding
Current Stage
Late StageLeadership Team
C
Colin Byrne
CEO, UK & EMEA
Gail Heimann
Chief Executive Officer
Recent News
Media Post
2025-12-04
Sports Business Journal
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BusinessCloud
2025-11-12
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