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Marsh McLennan · 1 month ago

Senior Client Manager - Investment Solutions

Dublin - Charlotte

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Mercer is a global leader in investment solutions, and they are seeking a Senior Client Manager to support their investment solutions client base across multiple regions. The successful candidate will work closely with Client Directors, managing stakeholder relationships and ensuring a first-class customer experience.

Financial ServicesProfessional ServicesService Industry

Responsibilities

Develop in-depth knowledge of Mercer’s delegated fund structures and solutions in order to explain and communicate to colleagues and clients

Support the development of Mercer’s overall client-service delivery across the entire Investment Solutions client base, ensuring a first-class customer experience in a scalable way

Collaborate directly with some of Mercer’s largest Investment Solutions clients, managing multiple stakeholder relationships to ensure clear and timely communication between investment managers, internal Mercer teams, and clients

Support Mercer colleagues/consultants on a variety of topics including performance analysis, strategic asset allocation advice, economic commentaries and PowerPoint presentations

Provide support to the Client Director at client meetings

Liaise with wider operational, portfolio management and consulting teams across Mercer, including management of a wide range of projects as they arise

Deliver investment output & documentation within critical timelines

Train and develop junior colleagues

Qualification

Asset management experienceInvestment consulting experienceInvestment marketsCFAEquivalent qualificationRelationship managementIT skillsAttention to detailCommunication skillsTeam player

Required

8+ years experience in asset management or investment consulting

Energy, proactivity and desire to see things done efficiently

Ability to communicate complex issues in a simple and coherent manner

Ability to build and maintain strong relationships with stakeholders

Ability to lead regular internal meetings and oversee communication channels to maintain responsiveness and collaboration

Attention to detail

Relationship management / consulting experience

Knowledge and experience of investment markets across a range of assets

Would suit a near-qualified Actuary or CFA holder / equivalent qualification

Strong IT skills (PowerPoint, Excel, Word)

Preferred

Energy, proactivity and desire to see things done efficiently

Team player

Ability to communicate complex issues in a simple and coherent manner

Attention to detail

Strong engagement and influencing skills to collaborate with colleagues at all levels of the organisation

Previous experience working with large / important clients for your existing organisation

Benefits

Professional development opportunities

Vibrant and inclusive culture

Collaborate with talented colleagues

Range of career opportunities

Company

Marsh McLennan

Glassdoor4.0

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Founded in 1871

New York, New York, USA

10001+ employees