Elevations Credit Union · 2 weeks ago
VP Payments and Controls
Broomfield, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$165K/yr - $220K/yr
10+ years expElevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. The Vice President of Payments and Controls is responsible for the strategic leadership and oversight of key operational areas including Fraud Management, Payment Services, and Retail Controls, ensuring a secure and efficient digital environment for members.
Financial Services
Responsibilities
Lead the Payments and Controls programs by ensuring people, processes, and technology are optimized for a digital environment that balances member experience with fraud risk and loss mitigation
Provide strategic leadership and day-to-day oversight of cross-functional teams, including career development, training, resource utilization, communications, engagement, and accountability
Design and implement policies, procedures, and monitoring systems that align with member relationship strategies and enterprise risk appetite
Manage fraud detection systems and initiate incident response processes to mitigate threats; analyze incidents and assess control effectiveness, reporting findings to Senior Leadership and the Board
Provide effective leadership to program staff in alignment with organizational strategies and expectations including career development, training, resource utilization, communications, engagement, accountability, and oversight
Analyze incidents and complete ongoing review of the effectiveness of existing controls and appropriately report on matters to Senior Leadership and the Board
Establish collaborative relationships with key business owners to assess and monitor mitigation plans for enterprise risks, ensuring risks are managed to acceptable levels
Oversee vendor relationships, including card processing partners, ensuring service levels and value delivery
Support budget and forecasting activities through invoice review, performance metrics, and service level agreement management
Act as a strategic thought partner in organizational initiatives, contributing to policy and procedure development and identifying fraud risks and mitigation strategies
Drive continuous improvement across Payments, Fraud, Card Claims, and Retail Controls functions
Develop and monitor key performance indicators and provide insightful reporting to Senior Leadership and the Risk Oversight Committee
Ensure compliance with all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA)
Qualification
Required
Bachelor's degree or equivalent experience
10+ years' experience in fraud, risk, or operations management
5+ years fraud specific leadership experience
Advanced knowledge of financial institution operations and regulatory requirements
Demonstrated knowledge of organizational risk management practices
Demonstrated knowledge of system and application integrations with business operations processes
Excellent communication and influence skills required, including: reports, presentations, group facilitation skills, ability to develop professional relationships and network internally and externally
Preferred
Certification in risk and/or fraud management preferred
Benefits
A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
Up to a 4% match on 401(k) contributions
Up to twelve weeks of fully paid parental leave
An extensive Employee Assistance Program that provides personalized care options for your whole household
Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
Company
Elevations Credit Union
Elevations is one of the largest & most successful credit unions serving Adams, Boulder, Broomfield.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gerry Agnes
President and CEO
Michael Calcote
Chief Financial Officer
Recent News
2026-01-08
2025-12-02
2025-10-21
Company data provided by crunchbase