TekSynap · 2 months ago
Ivanti Systems Engineer
US-GA-Glynco
Full-time
Onsite
Mid Level
3+ years expTekSynap is seeking an Ivanti Systems Engineer with a specialization in IT Service Management (ITSM) to implement and optimize ITSM solutions using Ivanti Service Manager. This role is crucial for ensuring that our IT services are efficient, compliant, and aligned with operational needs.
ComputerInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design, configure, and manage ITSM workflows in Ivanti Service Manager, ensuring they align with organizational processes and federal compliance requirements
Act as a technical lead on projects involving the integration and optimization of ITSM tools, providing expert guidance and support to team members and stakeholders
Develop technical documentation and standard operating procedures for ITSM processes, contributing to knowledge sharing and operational continuity
Conduct system performance analyses and implement enhancements to improve reliability, efficiency, and scalability of IT services
Collaborate with various teams to ensure ITSM solutions meet business needs and enhance overall service delivery
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field
Minimum of 3 years of experience in systems engineering with a strong focus on IT service management tools, particularly Ivanti Service Manager
Demonstrated ability to design and implement complex IT solutions that improve business processes
Strong problem-solving skills and the ability to manage multiple projects simultaneously
Must be a US Citizen
Ability to pass a federal law enforcement background investigation
Preferred
Certifications in ITIL, Ivanti Service Manager, or related fields
Experience in federal government contracting environments
Excellent communication and leadership skills, capable of driving technology initiatives in a collaborative setting
Benefits
Health
Dental
Vision
401K
Life insurance
Short-term and long-term disability plans
Vacation time
Holidays
Company
TekSynap
TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kamran Jinnah
CEO
Lucas Narel
Chief Financial Officer
Recent News
Washington Technology
2025-12-12
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2025-11-18
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