CrucialPoint · 1 month ago
Braze Retention Marketing Manager
CrucialPoint is seeking an experienced Braze Retention Marketing Manager to join our team and lead the technical execution of sophisticated email, push, and in-app messaging campaigns. This role blends strategic thinking with deep technical expertise in Braze and other enterprise level ESPs, ensuring our clients’ lifecycle marketing programs are flawlessly built, data-driven, and performance-optimized.
CRMEmail MarketingMarketing
Responsibilities
Architect and execute customer lifecycle campaigns across Braze (email, SMS, in-app, and push)
Develop and manage data integrations between Braze and client CRMs, CDPs, or analytics tools
Design complex user journeys using Liquid logic, segmentation, and event triggers
Collaborate with strategists and creatives to translate campaign ideas into technically sound executions
Ensure deliverability best practices, including IP warming, domain authentication (SPF, DKIM, DMARC), and list hygiene
Analyze campaign performance and generate actionable insights to optimize engagement and conversion
Stay current on all product updates, integrations, and emerging marketing technology trends
Qualification
Required
Must have 2+ years of experience working with Braze
3+ years of experience in email or lifecycle marketing, preferably in an agency environment
Proven experience with Braze Canvas, Liquid scripting, and advanced segmentation logic
Working knowledge of HTML/CSS for email templates and JavaScript for dynamic personalization (a plus)
Understanding of data flows and APIs between marketing platforms and CRMs
Experience with A/B testing, deliverability optimization, and analytics dashboards
Strong problem-solving and documentation skills
Excellent communication and collaboration abilities across technical and creative teams
Preferred
Familiarity with other ESPs or marketing automation platforms (e.g., Klaviyo, SFMC, Eloqua)
Moderate understanding of SQL for audience queries
Company
CrucialPoint
CrucialPoint specializes in email and SMS retention marketing, offering full-service email marketing and CRM services.