Orion Placement ยท 1 month ago
Program Manager - Referral & Business Development (Law Firm)
Orion Placement is a rapidly growing plaintiff-side law firm known for its wage-and-hour and class action practices. They are seeking a Program Manager to lead and enhance their referral program, partnering with attorneys and leadership to drive revenue and improve partner satisfaction.
Staffing & Recruiting
Responsibilities
Lead the planning, execution, and continuous improvement of the firms referral program, including partner engagement, onboarding, tracking, reporting, and optimization
Design and refine strategies, workflows, and best practices to increase referral volume, improve conversion rates, and enhance partner satisfaction
Serve as the primary liaison between referral partners and internal teams (attorneys, pre-litigation, and operations) to ensure alignment and consistent follow-through
Monitor program performance and key metrics, generating reports and actionable insights for leadership
Develop and deliver training, tools, and resources to internal staff to support effective referral handling and relationship management
Support the firms broader business development strategy by cultivating strong relationships with external partners and assessing new partnership opportunities
Manage multiple initiatives simultaneously and drive projects to completion on time and within scope
Qualification
Required
3+ years of experience in program or project management in a professional services, legal, or client-focused environment
Proven track record managing relationship-driven initiatives, referral programs, or client pipelines
Strong understanding of program/project management methodologies and tools (e.g., CRM, project tracking, reporting)
Excellent organizational, analytical, and problem-solving skills with the ability to juggle multiple priorities
Strong verbal and written communication skills, including presentation abilities and stakeholder management
Proactive, strategic thinker with a collaborative, team-oriented mindset
Preferred
Bachelors degree in Business Administration, Project/Program Management, Marketing, or a related field
Benefits
Dental insurance
Life insurance
Paid time off
Vision insurance