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Backhaul Direct · 1 day ago

International Freight Specialist

Greater Indianapolis

Full-time

Hybrid

Mid Level

3+ years exp

Backhaul Direct is a company specializing in international logistics, seeking an International Freight Specialist to manage customers' international freight. The role involves overseeing the full shipment lifecycle, from quoting and booking to delivery and billing, while ensuring customer needs are met and issues are proactively resolved.

AutomotiveLogistics

Responsibilities

Process and manage import and/or export shipments, including air shipments when needed

Manage end-to-end operations for international ocean, drayage, and occasional air freight shipments

Quote international freight for customers across all modes (Ocean, drayage, air), ensuring competitiveness and accuracy

Prepare necessary documents for shipments

Build and maintain strong working relationships with carriers, customers, and internal teams

Collaborate with internal teams including sales, accounting, and customer support

Track and trace shipments, proactively resolving any issues or delays

Utilize CargoWise to manage freight details, documentation, and billing

Ensure customer needs are consistently met and assist in resolving inquiries

Ensure timely, accurate invoicing and delivery documentation

Expedite clearance and delivery to exceed customer requirements

Perform load audits and ensure all information is accurate

Operate with autonomy while supported by a tight-knit team

Qualification

Import/export logistics experienceCargoWise proficiencyOcean freight operationsDrayage operationsTMSShipping platformsCommunicatorOrganizational skillsAttention to detailAdapt

Required

Minimum 3-5 years of Import/export logistics experience

Proven background with ocean freight and drayage operations (air freight is a plus)

Prior experience in a 3PL/4PL, freight forwarder, NVOCC, International Carrier, or similar international logistics environment

Strong working knowledge of CargoWise is a must!

Familiarity with Excel and general TMS or shipping platforms

Maintains an eye for detail and accuracy

Strong organizational skills to coordinate multiple tasks and projects

Ability to adapt quickly, be flexible, and manage change effectively

Technologically savvy and able to learn new software programs quickly

Knowledge of principles and methods for moving goods by air, sea, or road, including the relative costs and benefits

Proven ability to contribute to a dynamic, high-energy team with varying levels of experience

Comfortable working independently and making decisions under pressure with minimal supervision

Strong communicator with a high attention to detail and accountability

Preferred

Bachelor's degree in business, logistics, supply chain or a related area preferred

Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade desired