USAJOBS · 2 months ago
Program Analyst - Clinical Profiler
Anchorage, Alaska, USA
Full-time
Onsite
Entry, Mid Level
$69K/yr - $90K/yr
1+ years expUSAJOBS is seeking a Program Analyst to join the Veterans Health Administration. The primary purpose of this position is to perform Program Analyst duties, responsible for providing a high level of administrative and data support, particularly in managing and validating clinic profiles.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Responsible for all aspects of the clinic's setup and maintenance process
Ensures the clinic/providers profiles are set up according to the clinic structure, allowing the scheduling of patients, direct workload capture, and co-pay billing, direct MCS costing
Assesses the optimal structure of clinics, based on national mandates and direction, the Facility's needs, provider needs, patient needs, and the data to be captured
Responsible for ensuring appointment reminder systems are set up and accurate for all outpatient clinic locations
Coordinates ancillary needs stemming from clinic profiles, such as encounter forms, and utilizes VistA options, including the scheduling package and reports
Utilizes VSSC Reports as a source of data concerning utilization, access, MCA stop code assignment, encounters, workload, and other data measures
Evaluates computer-generated appointment types and determines appropriate assignments of appointment type on a timely basis
Performs data retrieval and analysis for reports; prepares reports to monitor accuracy and utilization regarding clinic profile management, and communicates to appropriate facility groups for action
Retrieves and analyzes data for the validation of clinic setup information, including billable status, count vs. non-count, DSS (MCA) identifiers, and activation of encounter forms, as well as standard naming conventions, accurate grids, and all other parameters of the clinic profile
Identifies problems and applies analytical techniques, correcting negative trends and providing resolutions to system issues/malfunctions, to include encounter and transmission errors, clinic grids, and other issues related to clinic profile management, such as character nomenclature, length, count vs. non-count, stop code validation, appointment letter, audio reminder calls, phone validation and overbook capacity is reasonably established
Investigates complaints from internal and external customers related to the clinic profile setup and resolves the complaint or escalates to the appropriate manager
Within the clinic profile, it creates clinic-specific special instructions, including scheduling and overbooking
Train new staff on the special instructions, proper clinic setup, requests, modifications, inactivation, and cancellations
Ensure that clinic profile mapping, scheduling procedures for all scheduling applications, overbooking, cancellations, etc., follow national directives and other facility policies
Evaluates data capture outputs, including but not limited to clinic utilization, accurate clinic parameters, and program clinic naming standards, to ensure facility compliance with scheduling directives and other national guidance related to Clinic Profile Management
Routinely reviews clinic profiles, identifying and assisting staff in projecting clinic needs with grid validation and analyzing clinic utilization
Performs other related duties as assigned
Qualification
Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process
Selective Service Registration is required for males born after 12/31/1959
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement
For a GS-09 position you must have served 52 weeks at the GS-07
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization
Education: Applicants may substitute education for the required experience
To qualify based on education for this grade level you must have a Master's Degree in a related field OR two full years of progressively higher-level graduate education leading to such a degree OR LL.B. or J.D., if related to this position which demonstrates the knowledge, skills, and abilities necessary to do the work of this position
Combination: Applicants may also combine education and experience to qualify at this level
You must have a combination of specialized experience and education beyond a Master's degree in a related field
Preferred
Preferred Experience: Scheduling grids, Basic concept of Providers Grids and Encounters
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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