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ACI Worldwide · 1 day ago

Project Manager Biller

East Brunswick, NJ

Full-time

Onsite

Senior Level

5+ years exp

ACI Worldwide is a global leader in powering the payments ecosystem, and they are seeking a Project Manager to lead biller payment solution projects. This role involves managing project implementation from initiation to completion while ensuring alignment with client objectives and maintaining quality standards.

BillingFinancial ServicesInsurTechMobile PaymentsPaymentsSoftware

No H1B

Responsibilities

Manage all phases of more complex project implementation lifecycle, from sales-handover through to client acceptance

Develop detailed project plans, including timelines, milestones, and resource allocation

Monitor project performance, including scope, milestones, and budgets, to ensure successful outcomes of short and long-term goals

Proactively identify and resolve project dependencies and issues, escalating as necessary to maintain timelines, compliance and desired outcomes

Maintain accurate and relevant project documentation, including schedules, status updates, and risk logs for regular project updates to internal stakeholders

Ensure compliance with established project management methodologies and organizational standards

Ensure proper risk management by documenting all risks and employing an effective mitigation strategy

Build and maintain strong relationships with clients and stakeholders to ensure project success and client satisfaction

Proactively manage client expectations regarding progress, dependencies, risks, and changes, ensuring accuracy, transparency and alignment to project deliverables

Serve as the primary escalation point for addressing and resolving client concerns

Mentor junior team members, providing guidance and training to ensure cohesive project execution and to enhance their skills and knowledge

Lead cross-functional teams to foster open communication, teamwork and accountability

Promote process improvements and implement best practices for project management and operational efficiency

Stay updated on emerging technologies and industry trends to ensure the implementation of innovative solutions

Oversee and lead technical discussions for projects involving APIs, data integration, and web-based solutions

Apply technical knowledge to ensure project deliverables meet industry standards, regulatory requirements, and client expectations

Maintain adequate knowledge of regulatory standards such as PCI, NACHA, and HIPAA, ensuring project compliance, adherence to regulatory requirements and industry best practices

Participate in required courses and industry forums to stay informed of the latest developments and trends in FinTech and customer experience expectations

Advocate for platform enhancements based on client feedback and industry trends

Qualification

FinTech ExperienceAdvanced Project Management ToolsProject ManagementPMP CertificationCommunication SkillsClient ManagementProblem-Solving SkillsTeam LeadershipAdaptability

Required

Bachelor's degree (Master's degree preferred) or equivalent experience, ideally in business or technology

Minimum 5 years of project management experience, preferably in FinTech or payment solutions

Advanced proficiency in project management tools such as MS Project or JIRA

Strong communication skills for engaging with internal and external stakeholders

Ability to manage multiple projects simultaneously while meeting deadlines and budget constraints

Strong problem-solving skills and analytical mindset with the ability to manage complex challenges, capacity to prioritize and adapt in a fast-paced environment

Ability to influence and foster an environment of shared accountability

Ability to collaborate with people, processes, and systems

Ability to be flexible and highly adaptive in a fast-paced environment

PMP Certification Preferred

Applicants must be currently authorized to work in the on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future