Senior Pension Administrator jobs in United States
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Fidelity Bank · 1 month ago

Senior Pension Administrator

positionMerrimack, NH
timeFull-time
remoteHybrid
senioritySenior Level

Fidelity Bank is a financial institution seeking a Senior Pension Administrator to manage complex calculations in a multi-client environment. The role involves mentoring junior processors and ensuring compliance with service level agreements while providing support to internal teams.

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Responsibilities

Providing job coaching and mentoring to junior level processors on the intricacies of their specific business unit
Monitoring their respective work queues and providing direction to ensure that all aging work items and calculations are resolved in conjunction with the service level agreement timeframes
Validating and updating User Procedure Documentation
Manually calculate and review pension benefits for plan participants
Contact participants to explain calculations or resolve participant/client related issues regarding pension benefits
Support monthly testing of various systems upgrades and releases
Participate in special departmental projects
Provide back-up coverage for other transaction processors and team Managers as needed
Document updates to User Procedure Documentation

Qualification

Defined Benefit knowledgeAnalytical skillsPC Software skillsCoaching skillsAttention to detailCommitmentCommunication skillsInterpersonal skillsMotivationAdaptability

Required

Bachelor's Degree (Mathematics, Finance of Business) or equivalent work experience
Defined Benefit knowledge and experience or related transaction processing experience preferred
Strong analytical and intuitive skills
Motivation and commitment to excellence; positive demeanor and 'can do' work ethic
Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards
Ability to adapt to a constantly evolving environment
Strong interpersonal skills and attention to detail
High integrity and discretion to ensure the confidentiality of private client and participant data
Strong written and verbal communication skills
Ability to coach and instruct others
Strong PC Software skills (i.e. Excel, Outlook, and Word)

Company

Fidelity Bank

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Fidelity Bank is a commercial bank providing services financial sercvices.
dateFounded in 1974
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
http://www.LionBank.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase