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TekSynap · 1 month ago

AAR System Administrator

Glynco, GA

Full-time

Onsite

Mid Level

3+ years exp

TekSynap is a fast-growing high-tech company that supports government customers. The AAR System Administrator is responsible for configuring, maintaining, and providing operational support for the Milestone XProtect After-Action Review system, ensuring proper documentation and availability of training events for review.

ComputerInformation ServicesInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Install, configure, and maintain Milestone XProtect AAR, Management Server, Recording Servers, and Smart Client components

Configure cameras, microphones, encoders, and other audiovisual equipment used for scenario recording

Manage storage solutions, retention policies, archiving, and data lifecycle for recorded training events

Apply system updates, patches, and firmware upgrades in accordance with security and IT policies

Support the scheduling, recording, tagging, and playback of training scenarios and after-action events

Assist instructors in creating session folders, bookmarks, event tags, and exporting clips

Provide real-time troubleshooting during live exercises

Ensure recordings are properly cataloged and available for timely review

Create and manage user accounts, groups, and permissions in XProtect

Train instructors, course managers, and students on AAR tools, workflows, and review processes

Enforce access controls and secure distribution of recorded materials

Ensure security hardening of AAR systems to meet agency or organizational cybersecurity requirements

Maintain audit logs, user access records, and system monitoring reports

Support compliance with internal policies, retention mandates, and federal data handling standards

Maintain technical documentation, SOPs, configuration baselines, and change logs

Recommend improvements to enhance training effectiveness, video quality, and system reliability

Collaborate with vendors and integrators for advanced troubleshooting and feature enhancements

Qualification

Milestone XProtectVideo Management SystemsIP Video InfrastructureMilestone CertificationsWindows ServerActive DirectoryTechnical ExpertiseFoster InnovationOral CommunicationWritten CommunicationStrategic ThinkingInitiativeResults OrientedTeamwork