Business Support Representative jobs in United States
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Signature Solar · 1 month ago

Business Support Representative

positionSulphur Springs, TX
timeFull-time
remoteHybrid
seniorityEntry Level
date2+ years exp

Signature Solar is seeking a Business Support Representative to assist the Strategic Sales team. This role involves handling inbound calls, routing customers, and providing sales coverage, while also serving as a development path towards becoming a Business Development Manager or Account Manager.

Renewable EnergyRetailSolar

Responsibilities

Answer and route inbound Strategic Sales calls to the correct BDM/AM
Gather basic customer info and ensure fast, professional handoff
Cover for BDMs or AMs during vacation, leave, travel, or high-volume days
Handle quotes, order updates, follow-ups, and customer communication as needed
Prospecting specific regions and setting up customer meetings
Prepare accurate quotes following program rules
Support order processing, tracking, and customer updates
Maintain clean CRM/SRM notes and task follow-through
Provide timely, clear updates on orders, issues, and next steps
Represent the Strategic department professionally in all interactions
Communicate with logistics, credit, tech support, and installation teams
Help keep workflows organized and accurate information
Participate in training, shadowing, and coaching
Develop skills that prepare for promotion into a BDM or AM role
All other duties are assigned

Qualification

Customer service skillsCommunication skillsCRM/SRM toolsSales support experienceOrder managementQuotingOrganizational skillsFast-paced environment

Required

Strong communication and customer service skills
Ability to stay organized in a fast-paced environment
Comfortable learning CRM/SRM tools
Interest in eventually becoming a BDM or AM

Preferred

Prior sales or support experience preferred but not required
2+ years in sales support, inside sales, or customer service within a B2B environment is preferred
Experience with quoting, CRM systems, and order management is a plus

Company

Signature Solar

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Signature Solar is an online store that provides solar panels, off-grid solar system kits, solar components, and mounting solutions.
dateFounded in 2019
location
Sulphur Springs, Texas, USA
people-size201-500 employees
web-link
https://signaturesolar.com

Funding

Current Stage
Growth Stage

Leadership Team

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James Showalter
Chief Executive Officer
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Madison Dearmore
Executive Assistant to Chief Executive Officer
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Recent News

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Signature Solar Now Teaming with SoftStartUSA Technology
2025-09-23
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Monalee Launches Artemis with Leading Solar Distributor and Retailer, Signature Solar
2024-10-23
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Canadian Solar delivers US-made TOPCon modules to distributor
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Company data provided by crunchbase