CVS Health · 1 month ago
Executive Director – AI and Machine Learning
Trenton, NJ
Full-time
Hybrid
Director/Executive
$175K/yr - $335K/yr
15+ years expCVS Health is a leading health solutions company dedicated to transforming health care. The Executive Director of AI and Machine Learning is responsible for overseeing the governance, development, and implementation of enterprise AI and ML solutions, focusing on IT operations and security excellence while driving innovation and managing stakeholder relationships.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Develop, implement, and enhance governance frameworks and policies to ensure effective oversight of operational and security-focused AI and ML solutions
Establish and enforce standards for the build, management, governance, and utilization of AI models and model execution platforms
Establish and socialize a framework for the documentation, proposal, evaluation, build, delivery, and ongoing value assessment of scalable operations and security-focused AI/ML solutions
Evaluate and certify foundational models for use within CVS Health, ensuring alignment with organizational goals and security requirements
Regularly assess and enhance the governance model and associated standards to address emerging challenges and opportunities
Establish and maintain robust MLOps, GenAIOps, and LLMOps practices
Build and manage pipelines to enable teams to design AI-powered applications, develop and experiment with models, and deploy, monitor, and maintain them in production
Drive delivery of AI and ML solutions providing provide deep insights and reporting on operations and security data
Develop proactive AI-driven solutions to measurably reduce time to detect security and operational issues, provide adaptive recommendations, and automate remediation
Deliver solutions to enable users to interact with operational data driving measurable improvements in productivity, performance, and innovation
Ensure compliance with regulatory requirements and ethical standards in AI/ML operations
Manage resources and budgets effectively, operating the AI and ML function as a standalone business unit with comprehensive reporting
Lead and mentor a team of data scientists, machine learning engineers, and full-stack engineers
Partner with other AI/ML Leaders within CVS Health to drive collaboration, alignment on best practices, and model reusability
Foster a collaborative and high-performance culture, promoting continuous learning and professional development
Ensure AI and ML platforms are built with scalability, reliability, safety, fairness, transparency, and security as core tenets
Design, build, and operate necessary on-premise AI processor infrastructure and platforms to effectively deploy and manage enterprise AI workloads
Drive the adoption of cutting-edge technologies and methodologies to continuously improve AI/ML capabilities and model performance
Collaborate with IT and cloud infrastructure teams to optimize the deployment environment for AI/ML models
Communicate the value and impact of AI/ML initiatives to senior leadership and other stakeholders
Engage with external partners, vendors, and industry experts to stay abreast of the latest trends and advancements in AI/ML, IT Operations, SRE, and Cybersecurity
Advocate for the adoption of AI/ML solutions across the organization
Qualification
Required
PhD or Master's degree in AI/ML, Computer Science, Statistics, Engineering, or equivalent experience
15+ years leading Enterprise Machine Learning, Infrastructure, Data Science, and/or SRE practices
5+ years applying Machine Learning to optimize technology operations (AIOps)
10+ years at a leadership level or above, within a Fortune 500 company with significant scale
Proven experience leading AI governance, establishing and maintaining robust ML Ops environments, leading development of large-scale AI and ML platforms and solutions, and developing strategic partnerships with internal clients, industry experts, and vendors
Ability to develop and implement a comprehensive AI/ML strategy that aligns with the organization's business goals
Deep understanding of AI/ML technologies, including model development, deployment, MLOps, GenAIOps, and LLMOps practices
Demonstrated knowledge of and significant experience building and operating on-premise AI processor (e.g., GPU clusters) and platform architectures for the deployment and management of enterprise AI workloads
Experience with and commitment to ensuring AI/ML solutions are developed and deployed ethically, with a focus on fairness, transparency, and accountability
Familiarity with industry standards and regulations related to AI and Machine Learning
Strong leadership skills with the ability to inspire, motivate, and mentor a diverse team of data scientists, ML engineers, and MLOps professionals
In-depth knowledge of IT service management (ITSM), AI for IT operations (AI Ops), and Site Reliability Engineering (SRE) frameworks and best practices
Excellent communication and interpersonal skills, with the ability to articulate the value and impact of AI/ML initiatives to stakeholders and senior leadership
Ability to work collaboratively with cross-functional teams, including IT, data engineering, and business units
Proven track record driving operational efficiency and process improvements
Proficiency managing complex projects, with the ability to prioritize and manage multiple initiatives simultaneously, ensuring they are delivered on time and within budget
Knowledge of and experience with CSP-based AI/ML platforms (e.g., AWS Sagemaker, Azure Machine Learning, GCP Vertex AI)
Ability to remain up to date with the latest advancements in AI/ML and related operational practices to ensure the organization remains at the forefront of technology
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
Maryland Daily Record
2026-01-19
bloomberglaw.com
2026-01-16
Company data provided by crunchbase