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Remington Hospitality · 1 day ago

Resort Experience Manager - Now Hiring/Opening Soon: Nashville Salt Ranch

Nashville, TN

Full-time

Onsite

Mid, Senior Level

Remington Hospitality is preparing to open Salt Ranch, a unique boutique hotel in East Nashville. They are seeking a driven Resort Experience Manager to manage property operations, develop a high-performing team, and enhance the resort's visibility and engagement.

HospitalityLeisureTourism

Growth Opportunities

Responsibilities

Partner with the General Manager in managing all outlets and property operations, ensuring seamless execution of daily activities and events

Help recruit, develop, and train a high-performing team while fostering a culture of service excellence

Actively network to drive awareness and engagement to increase awareness of the resort and generate group/event opportunities

Handle inbound inquiries and nurture from lead to signature. Own the sales cycle and multi-task throughout

Assist in developing all outlet SOP’s, training tools, and operational materials

Serve as the go-to expert on everything Salt Ranch has to offer

Oversee communication, team development, ordering, expense monitoring, creation of sales/marketing collateral, and achievement of financial targets

Execute and/or lead daily services, events or groups

Work alongside GM, actively networking, prospecting, and following up with prospective group blocks to secure, contract, plan, and execute their events

Qualification

Hospitality leadershipTeam developmentSales cycle managementEvent planningNetworkingService excellence

Required

Proven leadership skills in hospitality

Ability to provide top-notch service

Experience in managing property operations

Skills in recruiting, developing, and training a high-performing team

Ability to network and drive awareness for the resort

Experience in handling inbound inquiries and managing the sales cycle

Ability to develop SOPs, training tools, and operational materials

Strong communication skills

Ability to monitor expenses and achieve financial targets

Experience in executing and leading daily services, events, or groups

Preferred

Experience in opening a boutique hotel

Familiarity with sales and marketing collateral creation

Ability to multi-task effectively

Company

Remington Hospitality

Glassdoor4.1

A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time.

Founded in 1992