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Bering Straits Native Corporation (BSNC) · 1 month ago

Senior Analyst II

Richmond, VA

Full-time

Onsite

Senior Level

Bering Straits Professional Services, a company within BSNC family, is currently seeking a qualified Senior Analyst II for employment at DLA Weapons Support in Richmond. This role involves assisting the Business Process Support Directorate to help internal/external customers identify and meet high priority needs through process improvement and modernization efforts.

ConsultingFinancial ServicesInsurance

Responsibilities

Work with government-led teams to transition the Project/Task of converting all Data Request Tracking Utility (DRU) from MS Access into the ServiceNow platform as a modernization effort to help unify organizations continue workflow streamlining and continued process improvement [CPI] efforts within DLA

Must be able to create, modify and test specific code and create visual representation of data

Possess the ability to create, modify, and test computer applications to run efficiently

Coordinate with end users on specific modifications to dashboards and workflow tools and possess the ability to host test sessions with both internal and external stakeholders

Assist government-led teams by using deep subject matter/functional experience and process skills to help internal/external customers and stakeholders identify and meet high priority needs and systems support initiatives

Must be able to effectively use customer service skills and provide briefing presentations to employees

Assist with the development and delivery of training programs to DLA Aviation personnel and designated end users

Focus areas include: Market Research/Data Analysis, Performance Based Logistics Evaluations, 3rd Party Logistics (3PLs)/4th Party Logistics (4PL) Provider Contracts

Provide support reviewing and updating policies, processes, and procedures

Qualification

Data visualizationServiceNow applicationsMicrosoft OfficeSQLJava ScriptCustomer serviceTraining developmentProblem-solving

Required

Extensive experience in Microsoft Office programs

Extensive experience in data visualization, creating dashboards and drag and drop development, or other coding/low-code software solution applications

Complete any required training to maintain system access and roles related to citizen development of software applications

Experience and proficiency with Microsoft PowerPoint, Word, Excel, and Access

SQL experience and the ability to automate SAS code is HIGHLY RECOMMENDED

Experience with Java Script is HIGHLY RECOMMENDED

Preferred

Experience with building ServiceNow applications

Possess excellent problem-solving skills and be able to deploy alternate solutions when challenges are identified in the data retrieval or manipulation process

This individual should be readily available to meet the demanding needs and flexing schedules of Senior Executive Staff