Distyl · 3 days ago
IT Specialist
New York, NY
Full-time
Onsite
Mid Level
$80K/yr - $130K/yr
3+ years expDistyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. The IT Specialist will deliver exceptional technical support, manage IT projects, and enhance IT operations while ensuring the team has the necessary technology to succeed.
Artificial Intelligence (AI)Generative AIInformation TechnologySoftware
Responsibilities
Administer assigned SaaS applications including user provisioning, access controls, and license management
Understanding of Google Context aware access monitor vs enforcement
Execute integration projects and optimize workflows across our 25+ application ecosystem
Monitor usage, maintain documentation, and identify optimization opportunities
Manage MDM platform for device enrollment, configuration, and compliance
Handle complete hardware lifecycle from procurement to secure decommissioning
Execute SSO integrations and maintain role-based access controls
Understanding of SAML, OIDC, MFA, Okta Auth policies
Automate user provisioning workflows and conduct routine access audits
Enforce MFA, perform access reviews, and monitor security dashboards (Sumo Logic)
Follow incident response procedures and escalate security concerns appropriately
Track software licenses, maintain asset inventory, and support compliance audits
Ensure secure onboarding/offboarding processes and data handling
Manage VPN (Tailscale), office networks, Wi-Fi, and conference room technology
Execute backup procedures and participate in disaster recovery exercises
Troubleshoot hardware, software, and connectivity issues across hybrid workforce
Collaborate with DevOps on network configurations as needed
Primary responder for IT support via Slack, meeting SLAs (30-minute response, 4-hour resolution)
Provide hands-on support for AV equipment, printers, and office technology
Create and maintain IT documentation, runbooks, and knowledge base articles
Deliver IT onboarding training and develop self-service resources
Identify patterns in support requests and implement systematic solutions
Assist in evaluating and rolling out new tools and technologies
Work with vendors for procurement, support, and issue resolution
Contribute to process improvements and automation initiatives
Qualification
Required
3–5 years of experience in IT support, systems administration, or similar hands-on roles
Experience managing SaaS applications, device management, and troubleshooting across macOS and Windows
Familiarity with IAM/SSO concepts (Kandji, Jamf, Okta, or similar)
Understanding of basic networking (VPN, firewalls, DNS, Wi-Fi)
Strong communication, organization, and problem-solving skills
A passion for learning and willingness to grow into advanced IT responsibilities
Preferred
CompTIA Security+ or equivalent certification
Experience with scripting or automation (e.g., Bash, Python)
Exposure to fast-paced startup environments or distributed teams
Interest in AI/ML or supporting AI-native workflows
Experience contributing to IT environments that have scaled from 100 to 500+ employees (nice plus)
Benefits
Medical/dental/vision fully covered for you and dependents
401(k)
Commuter benefits
Catered lunches
Onsite work (5 days/week in NYC)
Company
Distyl
Distyl AI partners with blue-chip leaders to help them create the enterprises of the future.
51-200 employees
H1B Sponsorship
Distyl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Growth StageTotal Funding
$202MKey Investors
Lightspeed Venture Partners
2025-09-22Series B· $175M
2024-09-24Series A· $20M
2023-04-13Seed· $7M
Leadership Team
Arjun Prakash
Co-Founder, CEO
Derek Ho
Co-Founder, COO
Recent News
2025-10-27
Crunchbase News
2025-10-15
2025-10-02
Company data provided by crunchbase