Macy's · 1 month ago
Seasonal Recovery Champion Associate, Mayfair
2500 North Mayfair Road, Wauwatosa, WI, 53226, US
Full-time
Onsite
New Grad, Entry LevelMacy's is a storied company that has been part of America's heart for over 160 years. As a Seasonal Champion Associate, you will create a welcoming environment, support your peers, and help maintain store operations during the busy season. Your role includes engaging with customers, training new colleagues, and ensuring a clean and organized sales floor.
Consumer GoodsFashionRetail
Responsibilities
Every day starts with a positive example. As a Seasonal Champion, you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the sales floor is clean, organized, and ready for customers
On the floor, you lead through action - by welcoming customers and new colleagues with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. You foster a welcoming culture by supporting onboarding efforts for new colleagues and by setting the tone for consistent service from the start
You help maintain a shoppable space by recovering fitting rooms, updating signs and pricing, helping with support functions in the store, and jumping in on merchandise moves - keeping the floor looking great throughout the day
You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch
You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results
Qualification
Required
Provide Active Supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Coordinate with store leadership to identify and address operational challenges
Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions
Available to support the needs of the business including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Access your earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
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