NEOGOV · 2 months ago
Senior Office Specialist
Carson City, NV
Full-time
Onsite
Mid, Senior Level
3+ years expNEOGOV is a company that provides technical and specialized office support services to local government offices. The Senior Office Specialist will perform complex technical tasks, manage databases, and ensure accurate financial record keeping while providing exceptional customer service to the public and city staff.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Performs complex technical and/or specialized office support work, which requires the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the department to which assigned
Uses a computer to develop and manage databases and/or spreadsheet files and to develop special report formats
Reviews and reconciles varied reports and journals and budget, payroll or related financial or business data
Maintains varied subsidiary ledgers, auditing and reconciling reports and information and posting data as required; may generate general ledger entries
Determines the amount of bails, fines, fees and other monies due to the City, applying rules and regulations; ensures that receipts are balanced on a regular basis
Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; makes arithmetic or statistical calculations
Conducts specific projects related to the department or office to which assigned; may obtain and/or provide information from other organizations, summarize such information and prepare recommendations
Provides information to the public or to City staff that requires the use of judgment and the interpretation of policies, rules or procedures
Arranges meetings by notifying attendees, reserving rooms and making lodging and/or meal arrangements
Organizes, maintains and purges various departmental files
Prepares and types correspondence, reports, forms, contracts and specialized documents from drafts, notes, dictated tapes, or brief instructions; may provide secretarial support on a relief basis
Proofreads and checks typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations
May train others in work procedures or direct the work of others on a project or relief basis
Enters and retrieves data and prepares reports using a computer; reviews such reports for accuracy and makes corrections as required; operates standard office equipment
Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team
Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information which requires the use of judgment and interpretation of policies, rules and procedures
May perform technical support work related to the department to which assigned
Maintains accurate records and files; assists in the maintenance of official City records; compiles information and prepares special and periodic reports related to the work performed
Uses standard office equipment, including a computer, in the course of the work
Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment
Qualification
Required
Equivalent to a High School Diploma or GED; AND three (3) years of clerical experience; OR an equivalent combination of education, training and experience as determined by Human Resources
Knowledge of policies and procedures of the department to which assigned
Knowledge of use of specified computer applications involving word processing, data entry and/or standard report generation
Knowledge of financial record keeping and bookkeeping practices and techniques
Knowledge of use of specified computer applications involving the design and management of databases or spreadsheet files and the development of special report formats
Knowledge of business arithmetic; applicable regulations, policies and statutes
Knowledge of office administrative practices and procedures
Knowledge of business letter writing and the standard format for typed materials
Knowledge of record keeping principles and practices
Knowledge of correct business English, including spelling, grammar and punctuation
Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone
Skill in performing technical, specialized, complex, difficult or technical office support work
Skill in reviewing financial documents for completeness and accuracy
Skill in reviewing, posting, balancing and reconciling financial records
Skill in maintaining accurate financial records and preparing accurate and timely reports
Skill in reading, interpreting and explaining rules, policies and procedures
Skill in analyzing and resolving varied office administrative problems
Skill in organizing, maintaining and researching office files
Skill in composing correspondence independently or from brief instructions
Skill in compiling and summarizing information and preparing periodic or special reports
Skill in using initiative and independent judgment within established procedural guidelines
Skill in organizing own work, setting priorities and meeting critical deadlines
Skill in contributing effectively to the accomplishment of team or work unit goals, objectives and activities
Skill in dealing successfully with commissioners, city staff at various levels, the public, in person and over the telephone
Skill in establishing and maintaining effective work relationships with staff, coworkers, contractors and the public
Benefits
No Nevada state income tax
Nevada Public Employees Retirement System contributions based on employee election
No Social Security
Medicare deduction of 1.45%
Eleven paid holidays
Annual leave
Sick leave
Medical, dental, vision and life insurance
Worker's Compensation
Employee assistance plan
Deferred Compensation (457b) plans available
Voluntary additional insurance plans available
Flexible spending (IRS 125) plans available
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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