Margaritaville Resort Cape Cod ยท 2 months ago
Catering Sales Manager
Hyannis, MA
Full-time
Onsite
Mid Level
$65K/yr - $70K/yrMargaritaville Resort Cape Cod is seeking a proactive and versatile Catering Sales Manager to join their vibrant team. The role involves developing sales strategies, providing exceptional customer service, and managing catering operations to drive revenue and enhance guest experiences.
Responsibilities
Develop and implement sales strategies to drive catering revenue
Provide exceptional customer service to clients, ensuring their catering needs are met
Identify and pursue new business opportunities through outside sales efforts
Analyze market trends and competitor activity to optimize catering offerings
Negotiate contracts with clients to secure catering agreements
Utilize Salesforce or similar CRM tools to track sales activities and client interactions
Responsible for proactively soliciting and managing group/catering-related opportunities with significant revenue potential
Actively up-sells each business opportunity to maximize revenue opportunity
Achieves personal and team-related revenue goals
Ensures business is turned over properly and timely for proper service delivery
Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience
Provides service to customers to grow the account on behalf of the company
Targets group/catering accounts, markets, or segments heavily emphasizing proactive solicitation and account saturation
Partners with group/catering counterpart to effectively manage the business opportunity
Responds to incoming group/catering opportunities for the property
Identifies, qualifies, and solicits new group/catering business to achieve personal and each property's revenue goals
Focuses efforts on group/catering accounts with significant potential sales revenue
Designs, develops, and sells creative catered events
Maximizes revenue by upselling packages and creative food and beverages
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them
Closes the best opportunities for property based on market conditions and individual property needs
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Handles complex business with significant revenue potential and customer expectations
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc
Qualification
Required
Proven experience in sales, customer service, and business development
Strong understanding of technical sales processes
Ability to analyze market data and make strategic decisions based on findings
Excellent negotiation skills to secure profitable contracts
Familiarity with Salesforce or other CRM software for managing client relationships
Preferred
Proficiency in Spanish is a plus
Benefits
401(k)
Dental Insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Company
Margaritaville Resort Cape Cod
Embrace the perfect blend of relaxation and productivity at Cape Codder Resort & Spa in Hyannis, MA! Discover a haven where stunning accommodations meet state-of-the-art meeting spaces.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase