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Smith's Food & Drug Centers · 1 month ago

Bakery/Deli Clerk

West Point, UT

Part-time

Onsite

New Grad, Entry Level

Smith's Food and Drug is a part of the Kroger family, proudly serving customers across multiple states. The Bakery/Deli Clerk will create an outstanding customer experience through exceptional service while assisting the department manager in reaching sales and profit goals and maintaining quality assurance standards.

Food Processing

Responsibilities

Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment

Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about

Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials

Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink

Recommend deli or bakery items to customers to ensure they get the products they want and need

Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines

Prepare foods according to the food temperature logs and follow cooking instructions

Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment

Adequately prepare, package, label and inventory ingredients in merchandise

Check product quality to ensure freshness. Review "sell by" dates and take appropriate action

Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Understand the store's layout and be able to locate products when requested by customer

Stay current with present, future, seasonal and special ads

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Promote trust and respect among associates

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Adhere to all food safety regulations and guidelines

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Customer Service skillsBasic mathFood handlers permitEffective communication skillsBakeryDeli experienceRetail experience

Required

Customer Service skills

Effective communication skills

Knowledge of basic math

Ability to obtain current food handlers permit once employed

Preferred

Bakery or Deli experience is helpful

Retail experience

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.