Cornerstone Chem-Dry · 1 month ago
Customer Service Rockstar In Office Position
Cornerstone Chem-Dry is looking for energetic and driven individuals to join their Customer Service Rockstar team. The role involves converting phone calls into booked appointments while providing exceptional customer service and support.
CommercialHome RenovationHome Services
Responsibilities
Convert callers into raving fans by building trust and booking their appointments
Listen actively, ask smart questions, and highlight the value of our services
Juggle multiple calls and tasks with confidence and accuracy
Be the friendly, professional voice that makes customers feel like they called the right place
Qualification
Required
Top-notch communication skills (phone confidence is a must)
Ability to multitask and stay organized
Computer literacy (Google Suite experience a plus)
CSR's who can listen, build value and confidently convert calls into scheduled appointments
Preferred
Previous home service business experience preferred (but not required—we will train the right person!)
Experience with ServiceMonster, HouseCall Pro and Jobber a plus
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Training & development
Vision insurance