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Active Security Consulting LLC · 1 month ago

IT Support Technician – Level 1

Tazewell County, VA

Full-time

Onsite

New Grad, Entry Level

Active Security Consulting LLC is a veteran-owned small business providing security solutions for Government and Military clients. They are seeking a tech-savvy IT Support Technician who will diagnose and resolve hardware and software issues while empowering staff and clients with technology knowledge.

ConsultingSecurity

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform IT magic to diagnose and resolve hardware and software issues with a smile

Be the IT hero our staff, colleagues and customers deserve! Empower them with knowledge and tricks to troubleshoot common tech problems independently

Translate tech-speak into plain English. Explain IT concepts in a way that everyone can understand

Stay updated on the latest tech trends and gadgets. Share your excitement about the coolest tech toys with your colleagues

When things get too tricky, collaborate with your IT teammates to tackle challenges as a united team

Maintain a sense of humor even when dealing with the most perplexing IT mysteries. Turn stressful moments into opportunities for a good chuckle

Qualification

IT backgroundCertificationsProblem-solving skillsInterpersonal skillsCommunication skillsSense of humor

Required

A passion for technology and a desire to make IT support enjoyable

Exceptional problem-solving skills

Strong interpersonal and communication skills to engage with colleagues of all tech backgrounds

A background in IT or relevant certifications

An infectious sense of humor and the ability to keep spirits high even during tech-related challenges

The willingness to explore new ways of making IT support a source of joy for everyone

You'll lift 50 pounds like a champ, showing off your strength

Get ready to dance your way through your workday with frequent, prolonged periods of standing

Periodic drug testing

A valid driver's license

A background check

The ability to obtain a U.S. Government Security Clearance

Company

Active Security Consulting LLC

Active Security is Service Disabled Veteran Owned Small Business (SDVOSB) providing global end-to-end security solutions for government, enterprise, and mission critical clientele.

Founded in 2016