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CNH · 1 day ago

Failure Analysis Technical Expert

New Holland, PA

Full-time

Onsite

Mid Level

$63K/yr - $92K/yr

3+ years exp

CNH is a company focused on innovation and sustainability in agriculture and construction. The Technical Expert will define standard operating procedures for inspections, conduct root cause analyses, and support warranty claims through technical reports and investigations.

IndustrialMachinery ManufacturingManufacturing

No H1B

Responsibilities

Complete root cause analysis on a variety of warranty failed parts including hoses, hydraulic cylinders, drivetrain components, engine parts

Perform metallurgical lab activities such as hardness testing and microscopy

Assist with equipment calibration and management

Deliver technical preliminary analysis reports to support warranty claims

Conduct failure analysis of metal and non-metal parts and assemblies and provide root cause reporting

Define and maintain SOPs for first-level inspections

Write up technical reports for the team to utilize to challenge supplier rejections

Utilize supplier specific testing equipment for analysis

Provide a high level of support to dealer inquiries on parts return related questions and reversals via WIT Tool

Utilize CNH systems (telematics, parts diagrams, parts specifications) to validate failure mode and dealer claims

Qualification

Failure analysisRoot cause investigationSOP developmentMetallurgical lab activitiesTechnical reportingSafety focusAudit supportForklift certificationMaterials EngineeringCommunication