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NYC Department of Social Services · 1 month ago

SUPERVISING SUPPORT SERVICES MAIL COORDINATOR

Brooklyn, NY

Full-time

Onsite

Mid, Senior Level

2+ years exp

The NYC Department of Social Services is dedicated to providing essential benefits to New Yorkers in need. They are seeking a Supervising Support Services Mail Coordinator to manage the Distribution Unit, supervise staff, and ensure compliance with postal regulations.

ConsultingGovernmentNon ProfitSocial

No H1B

Responsibilities

Supervise staff within the Distribution Unit, provide technical guidance, develop and distribute written procedures; perform staff performance evaluation reviews; schedule tasks and distribute postal reports to staff operating various mailing equipment

Generate tray tags and other USPS related documents required by USPS regulations to achieve postal discounts

Analyze, receive, review user queries of data, data entry document profiles and layouts, document uploads, and data transfer protocols to accomplish and upgrade processing of distribution activities

Interface with USPS representatives with current postal compliant rules and regulations and move update software (FAST forward and/or the National Change of Address (NCOA)

Provide requested production and data status and reports to the Director of Distribution Services and Agency heads; monitor mail jobs in production and provide feedback to ITS, clients, and others involved in the mail stream process on job status and mailing data and review document layout, and barcode placement to determine the appropriate fields needed for USPS compliance

Train staff in all aspects of mail related applications and report compilation and generation; ensure uninterrupted USPS mail operations by proactively managing and maintaining sufficient funding levels in postal accounts, preventing delays due to shortfalls

Qualification

Mail operations managementUSPS compliance knowledgeTechnical guidancePrint to Mail applicationsMS Word proficiencyMS Excel proficiencySupervisory experienceVerbal communicationWritten communication

Required

Applicants must be permanent in the Computer Associate Tech Support Civil Service title

A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or

An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in '1' above; or

A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in '1' above; or

Education and/or experience equivalent to '1', '2', or '3' above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in '1' above

Preferred

Proficient with Print to Mail and MSD mail applications

Experience submitting postal information for mailings in USPS Business Gateway

Proficient with MS Word and Excel

Supervisory experience within a large-scale production mail facility

Verbal and written communication skills

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees