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Spark Foundry · 1 day ago

Manager, Shopper and Commerce

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$80K/yr - $115K/yr

3+ years exp

Spark Foundry is a part of Publicis Media, which leverages modern media to deliver client value. The Commerce Manager will oversee all aspects of Commerce for an enterprise digital account, ensuring alignment with client objectives and driving online business growth.

AdvertisingMarketing

Responsibilities

Responsible for gathering the research and data needed to formulate tactical plan development and recommendation for client delivery

Ultimate oversight for all day-to-day Commerce budget and billing activity (pacing, Prisma management, draft billing, accuracy of budgets vs. strategy flowcharts)

Responsible for presenting recommendations, soliciting feedback, and directing the Analyst(s) to apply client feedback to campaigns

Actively contribute to account strategy including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments

Review paperwork necessary for purchase authorization and ensure vendor counter signature is received

QA all campaign components prior to launch (dayparting, bids, budget, targeting parameters, correct creative)

Recommend campaign adjustments based on performance trends

Client communication over performance amidst competitive landscape

Development and recommendation of optimizations and/or testing plans (e.g. new vendors, new targeting segments, new types of creative to test, new flighting strategy, test and learn agenda)

Responsible for campaign reporting and developing strategic insights with clear actionable items

Responsible for building clear, concise, and cohesive quantitative analyses inclusive of strong data visualization

Lead client status and reporting calls including presentation of reporting

Primary contact for resolving billing discrepancies in partnership with client strategy and billing reconciliation team

Lead client relationship with day to day contact and partner agencies (where applicable) by ensuring a seamless communication process

Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal)

Maintain professional, productive rapport with sales representatives/media vendors

Demonstrate creativity and agility when problem solving prior to elevation to Associate Director

Partner with Associate Director to ensure upcoming deliverables are being proactively addressed

Timely delivery of all work required

Provide direction to Analyst(s) on how to build a new campaign across all Commerce tactics and platforms

Review and package for delivery to client, including full QA

Serve as lead for training of new Analyst(s) and be a resource for ad hoc questions

Work closely with Analyst(s) to establish priorities and manage workload

Provide direction to Analyst(s) for purposes of campaign structure, budget, and targeting development

Responsible for final QA before delivery to client and launch

Responsible for Analyst(s) management of campaign budgets, pacing, and campaign adjustments

Qualification

Account managementAmazon platform expertiseCriteo platform expertiseOnline advertising experienceData analysis toolsStatistical methodsTesting methodologyTeam leadership