TruStage · 2 weeks ago
Director Data Analytics Post Sales/Support (Hybrid)
United States
Full-time
Hybrid
Senior Level, Lead/Staff
$151K/yr - $281K/yr
10+ years expTruStage is dedicated to making a brighter financial future accessible to everyone. The Director of Data Analytics will be responsible for developing and implementing data analytics strategies, managing a team of analysts, and collaborating with business leaders to meet reporting and analytics needs.
Financial Services
Hiring Manager
Scott Wilde
Responsibilities
Plan and implement the overall analytics and business intelligence strategy for respective area to ensure business and customer goals are met
Work with leadership team to provide analytic support for the development of creative approaches to improve the customer experience and make it easier for the business to measure customer activity and preference over time. Develop recommendations, methodologies, and roadmaps to capture the most critical, actionable data to achieve business goals
Lead the design and development of analytical projects designed to understand key business behaviors that support the success of respective area to drive customer acquisition, retention, and engagement
Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing efforts
Accountable for the performance and results of multiple related teams, working with leaders to identify improvements in the discipline/department
Develop discipline/departmental plans, including business production and/or organizational priorities
Actively participate in the company’s overall data governance process
Discover new opportunities to optimize the business through analytics and statistical modeling. Partner with Information Technology team to deliver a robust, stable, and highly available reporting platform
Work with various business owners to identify information needs and develop reporting
Oversee all aspects of analytics and business intelligence projects
Develop and maintain reporting and analytical tools, including Business Objects
Integrate web analytics into transactional and customer analytics
Hire, train, develop, and lead an agile analytics team, ensuring they meet reporting and analytical needs of the business
Qualification
Required
Bachelor's degree in business, finance, marketing, economics, mathematics, computer science, or related field, or equivalent combination of education and experience
10 years of experience in analytics, business intelligence, and/or marketing analytics
Proven people and project management experience
Technical expertise regarding data models, data mining, segmentation techniques, predictive modeling, and advanced analytics
Experience with financial and/or insurance services data
Strong knowledge of and experience with reporting packages (Tableau, PowerBI, etc.), databases (SQL, Snowflake, etc.), programming (XML, JavaScript, or ETL frameworks), or the equivalent
Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS, etc.)
Highly developed presentation skills and ability to tell 'data stories'; ability to get positive results through influence, persuasion, leadership, presentations, and group facilitation skills
Strong interpersonal and demonstrated team-building and coaching skills; proven teamwork and collaboration
Ability to communicate technical concepts to non-technical audiences in an informal setting
Ability to interact effectively with and influence other functional areas as required through collaborative relationships
Preferred
Post sales and service data analytics
Financial modeling
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401k
Tuition reimbursement
Company
TruStage
TruStage™ is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them.
1001-5000 employees
H1B Sponsorship
TruStage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (15)
2023 (13)
2022 (25)
2021 (15)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
Sidd Kuckreja
SVP, Chief Technology Officer
Brian J. Borakove
Senior Vice President - Deputy Chief Financial Officer
Company data provided by crunchbase