Oracle · 2 months ago
Manager, Human Factors Research
Oracle is a leading technology company focused on redefining healthcare through innovation. The Manager of Human Factors Research will lead a team to apply human factors principles to improve the usability and safety of Oracle's healthcare applications, while also conducting their own research and collaborating with cross-functional teams.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Guide a talented team of researcher while also personally conducting your own research; lead evaluations and usability initiatives from concept through delivery
Partner closely with product teams, engineers, clinical subject-matter experts, and design researchers to embed human factors engineering principles throughout the product lifecycle—from early requirements through deployment and real-world evaluation
Apply your human factors expertise, your knowledge of principles and standards, and the most effective research methods to tackle diverse and important challenges in healthcare technology
Take a scientific, empirical approach to research that is rigorous, standardized, and peer-reviewed—while also leaving room for creativity and innovation
Ensure that all activities meet regulatory standards and support best-in-class quality and safety for our products
Serve as both a player and a coach—leading a team while also directly performing research studies and other research activities
Exercise outstanding written and verbal communication skills. You are a storyteller with the ability to distill insights into easily consumable formats, for different audiences, that promote understanding and action
Collaborate with product management, engineering, and design leads to apply human-centered design practices and ensure compliance with regulatory standards for medical devices (e.g., FDA human factors guidance, ISO 14971, ISO 62366, etc.)
Manage a small team of researchers with varying degrees of professional, industry, and research methods experience
Guide and mentor this team of researchers who conduct quantitative and qualitative research studies, in part by reviewing work and providing clear and concise constructive feedback
Monitor and assist associates in regulating their workload and priorities. You will support the execution of the team’s day-to-day work to achieve goals, deadlines, and quality standards for research deliverables
Advance team objectives and communicate team goals that support improvement initiatives
Handle conflict situations effectively, in a timely manner, and facilitate a plan for resolution
Lead by example, serve as a role model for associates on the team, and promote knowledge sharing and collaboration
Qualification
Required
Bachelor's degree in Psychology, Ergonomics, Human-Computer Interaction, Industrial Engineering, Informatics or related field
8+ years of experience in human factors, usability engineering, or UX research in complex product or system environments
2+ years in a people management role with 'hiring and firing' responsibilities
Proven ability to balance strategic leadership with hands-on execution of research and usability activities
Demonstrated experience with human factors work in regulated industries (healthcare, medical devices, enterprise systems) and familiarity with applicable standards
Strong track record of usability testing methodologies, heuristic evaluations, task/workflow analyses, and human error or risk assessments
Excellent communication, influencing, and collaboration skills—able to articulate human factors insights to executive stakeholders, product teams, and engineers
Experience working in cross-functional, agile software development environments and managing human factors activities across multiple projects
Analytical mindset, comfortable with both qualitative and quantitative data (e.g., user metrics, error rates, adoption/usage analytics)
Experience building or scaling human factors/UX teams, mentoring staff, and setting performance or training programs
Preferred
M.S. or Ph.D. degree in Psychology, Industrial Engineering, Human Factors, Experimental Psychology, Cognitive Psychology, Usability Engineering, Information Sciences, Industrial Engineering, Human-Computer Interaction, or related field
Previous experience in healthcare IT, EHR systems, or clinical workflows
Experience with conversational UI, AI-powered systems, or complex enterprise applications
Advanced certification (e.g., Certified Professional Ergonomist (CPE) or Certified Human Factors Professional (CHFP))
Familiarity with accessibility standards (WCAG, Section 508) and inclusive design practices
Familiarity with regulatory standards (e.g., FDA human factors guidance, ISO 14971, ISO 62366, etc.)
Familiarity with research platforms and tools such as: UserZoom, User Testing, dScout, QDA tools, and Qualtrics
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
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