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PROVE · 1 month ago

Loss Mitigation Paralegal

United States

Full-time

Remote

Mid, Senior Level

2+ years exp

PROVE Partners, LLC is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers, and law firms in the United States. The Loss Mitigation Paralegal plays a critical role by investigating high-risk cases and safeguarding PROVE’s lien and recovery rights, focusing on resolving No Longer Represented cases and recovering misdirected settlement funds.

Financial ServicesHealth Care

Comp. & Benefits

Responsibilities

Manage all aspects of NLR case reviews, including confirming representation status with former law firms, engaging directly with plaintiffs to determine whether new counsel will be retained, and gathering updated case details, insurance information, and contact data. Ensure PROVE’s lien position is preserved and determine whether the case can continue through counsel or requires direct repayment planning

Serve as the primary point of contact for attorneys, paralegals, and plaintiffs during the loss-mitigation process. Maintain a consistent communication cadence to obtain missing information, clarify representation gaps, discuss repayment responsibilities, and move cases toward resolution with professionalism and empathy

Investigate and resolve scenarios where settlement funds were improperly issued to plaintiffs, providers, or other third parties. Verify payment details, secure proof of payment, request reissued checks, coordinate refunds or netting arrangements, and pursue recovery until the matter is fully resolved

Record all findings, communications, and actions in PROVE’s case management system with precision. Identify early signs of legal or financial risk, ensure all lien protections remain intact, and escalate cases to management or General Counsel when appropriate

Work closely with Resolution Managers, leadership, and General Counsel on escalations, repayment plan approvals, demand letters, and complex case resolutions. Provide clear summaries and support materials to enable fast and informed decision-making

Qualification

Legal trainingInvestigative skillsPersonal injury experienceCase management systemsInsurance claims experienceDeadline managementEmpathetic communicationAttention to detail