Argon Agency · 1 month ago
Admissions Coordinator
Argon Agency is a treatment center specializing in mental health and addiction medicine, and they are seeking a compassionate Admissions Coordinator to join their team. The Admissions Coordinator will welcome new patients and guide them through the admissions process, ensuring they feel supported and informed as they begin their recovery journey.
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Responsibilities
Serve as the primary point of contact for prospective patients and their families, providing accurate and empathetic information about the admissions process and treatment programs
Conduct initial phone screenings and assessments to determine eligibility and readiness for admission
Collaborate with clinical staff to review patient information and ensure appropriate placement within the program
Coordinate admission dates and ensure all required documentation is completed prior to arrival
Work closely with insurance verification teams to confirm coverage and explain financial responsibilities to patients and families
Schedule assessments and intake appointments while maintaining efficient communication with relevant departments
Provide emotional support and reassurance to prospective patients and their families during the admission process
Maintain consistent and professional communication with referral sources, external providers, and internal staff
Address concerns and answer questions related to treatment plans, facility policies, and available resources
Accurately record and maintain detailed patient records in the admissions database
Track inquiries, referrals, and admissions metrics to assist in reporting and process improvement
Ensure compliance with HIPAA and confidentiality standards throughout the admissions process
Represent the treatment center professionally to external referral sources, community organizations, and potential patients
Participate in outreach efforts to build relationships with referral partners and expand the center’s network
Qualification
Required
Excellent communication skills
Strong understanding of mental health and addiction services
Genuine desire to help individuals and families in need
Benefits
Opportunity for advancement
Paid time off
Training & development
Wellness resources