Risepoint · 1 month ago
Director, Product Insights & Operations
United States
Full-time
Remote
Director/Executive
8+ years expRisepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Director, Product Insights & Operations will shape and advance Risepoint’s product strategy, overseeing frameworks and insights that guide prioritization and resource allocation to deliver value for partners and students.
EducationHigher EducationUniversities
Responsibilities
Frame complex business problems, develop structured hypotheses, and conduct quantitative and qualitative analyses to inform decisions on product focus, market opportunities, and investment priorities
Translate business and market insights into actionable recommendations that shape product roadmaps and growth strategies
Act as a thought partner to Product leadership, helping to shape the short and long-term product direction
Develop business cases, financial models, and scenario analyses to guide strategic tradeoffs and resource allocation
Foster and promote a culture of data-drive decision-making, including supporting efforts to improve the use of data for product decisioning
Develop work plans that clearly articulate objectives and deliverables, define success measures, and outline actions and owners to guide how the Product organization pursues key opportunities
Serve as the connector across teams to identify interdependencies, surface risks and enable proactive and timely issue resolution
Establish and maintain a planning process that is clear and communicated across stakeholders. Drive cross-functional alignment between stakeholders to ensure strategies and process translate into execution
Design and refine product operating models, planning processes, and decision frameworks (e.g., prioritization) that drive clear accountability, transparent decision-making, and effective execution
Identify key metrics that define success and track product performance to enable ongoing, data-driven decision making. Champion best practices in market intelligence, data interpretation, and performance measures
Assess processes and systems for inefficiencies, identify tactical actions to improve them, and build alignment among stakeholders to execute
Contribute to executive-level communications and strategy materials, including board, leadership, and cross-functional updates
Influence without authority, building credibility and trust across multiple teams and stakeholders
Engage regularly with peers across other organizations to ensure harmonization of strategy efforts and transparency in outcomes
Qualification
Required
Bachelor's degree required; advanced degree (MBA or similar) preferred but not required
8+ years of relevant professional experience with at least 2 years total at a top-tier management consulting firm, investment bank, or corporate strategy/ product strategy shop
Proven experience translating business strategy into actionable plans and operations frameworks
Experience overseeing or leading strategic planning and decisions, business analyses (e.g., business case, investment thesis), and cross-functional initiatives in complex or fast-paced organizations
Strong leadership experience communicating and influencing at all levels from individual contributors to senior executives
Deep business acumen and ability to translate complex data and insights into clear recommendations
Strong structured and critical thinking skills; ability to scope and solve ambiguous problems
Quantitative fluency with comfort developing business cases, ROI models, and scenario analyses
Strategic project management and work-planning skills; able to structure ambiguous problems into clear, actionable workstreams with defined deliverables and milestones
Strong storytelling and communication skills with the ability to convey complex ideas through compelling narratives, visuals, and data
Excellent relationship-building and influencing skills; able to build trust and alignment across functions and seniority levels
Executive presence with the confidence to engage senior leaders and cross-functional partners
Comfortable operating in ambiguity with a bias toward action and iteration; 80/20 mindset
Builder mindset with the ability to thrive in a growing and evolving organization
Preferred
Experience designing or improving operating models, planning processes, or decision frameworks preferred
Company
Risepoint
Risepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services.
1001-5000 employees
H1B Sponsorship
Risepoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Late StageRecent News
2025-12-02
Company data provided by crunchbase