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TAG - The Aspen Group · 2 months ago

Clinical Application Analyst

Chicago, Illinois

Full-time

Onsite

Mid Level

$85K/yr - $105K/yr

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. The Clinical Application Analyst will provide technical and functional support for clinical applications, ensuring smooth operations, troubleshooting issues, and collaborating with users and stakeholders to improve application performance and efficiency.

CosmeticsDentalHealth CareWellness

H1B Sponsor Likely

Responsibilities

Provide day-to-day support for clinical applications, ensuring they are running smoothly and efficiently

Monitor application performance and troubleshoot issues as they arise, escalating as needed

Work with software vendors for problem resolution and updates

Assist in the installation, configuration, and upgrades of applications

Ensure application security, user access management, and data integrity

Train users on how to utilize applications and address their technical queries

Develop and maintain user documentation, including manuals and how-to guides

Serve as a liaison between IT and business units to address application-related issues

Collaborate with project teams in the deployment of new applications or updates

Gather and document business requirements to translate them into technical solutions

Test and validate new software features, updates, and fixes

Participate in the implementation and integration of new applications or tools within the business environment

Identify and recommend system enhancements to improve operational efficiency

Analyze workflows and business processes to better align technology solutions

Conduct regular audits to ensure applications meet business requirements and compliance standards

Collaborate with IT and cross-functional teams to resolve application-related issues

Communicate application performance updates and challenges to stakeholders

Assist in managing relationships with external vendors and third-party application providers

Qualification

Application supportClinical applications knowledgeSQLTroubleshooting toolsProject managementAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skills

Required

Bachelor's degree in Information Technology, Computer Science, or a related field

Proven experience in application support, analysis, or a similar role

Familiarity with databases, software development life cycles (SDLC), and business process analysis

Strong knowledge of clinical applications or healthcare IT systems (e.g. Epic, Cerner, etc)

Experience with troubleshooting tools, SQL, and scripting languages

Excellent communication skills, with the ability to work effectively with both technical and non-technical teams

Strong analytical and problem-solving abilities

Preferred

Experience with project management or working in Agile/Scrum environments is a plus

Benefits

Paid time off

Health

Dental

Vision

401(k) savings plan with match

Company

TAG - The Aspen Group

When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access.

Founded in 1998

Chicago, Illinois, USA

10001+ employees

https://www.teamtag.com

H1B Sponsorship

TAG - The Aspen Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2023 (20)

2022 (16)

2021 (14)

2020 (7)