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Great American Insurance Group · 1 month ago

Senior Claims Representative Worker's Comp (Gainesville, GA or TN)

United States

Full-time

Remote

Senior Level

5+ years exp

Great American Insurance Group is a company that focuses on building relationships and linking people to various career paths. The Senior Claims Representative will manage claims, conduct investigations, negotiate settlements, and maintain detailed claim files while working in a hybrid environment.

FinanceFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Manages an inventory of claims to evaluate compensability/liability

Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages

Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials

Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners

Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner

Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements

Performs other duties as assigned

Qualification

Claims handling experienceAnalytical skillsNegotiation skillsInsurance knowledgeRisk ManagementInterpersonal skillsProblem-solving skillsCommunication skillsConfidentiality

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

Generally, a minimum of 5 years of experience in property and casualty claims handling

Demonstrates strong analytical, negotiation, and problem-solving skills

Demonstrates knowledge of insurance policies, coverage, and claims handling procedures

Maintains knowledge of industry laws and regulations

Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims

Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations

Proven ability to handle confidential information with discretion

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision plans starting on day one

PTO

Paid holidays

Commuter benefits

An employee stock purchase plan

Education reimbursement

Paid parental leave/adoption assistance

A 401(k) plan with company match

Company

Great American Insurance Group

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Great American Insurance Group is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group.

Founded in 1872

Cincinnati, Ohio, USA

5001-10000 employees