Chorus Software Solutions · 1 month ago
Chief Operations & Development Officer
Chorus Software Solutions is a rapidly scaling company redefining operational efficiency in ABA and behavioral health. They are seeking a Chief Operations & Development Officer to architect operational excellence and lead execution across various departments.
Responsibilities
Lead daily operations across Product, Implementation, Customer Success, and RCM Enablement
Build scalable systems, workflows, and processes that accelerate growth and create a frictionless customer experience
Drive innovation and partner closely with the CEO, CTO, and Product leadership to bring “what’s next” to life
Translate vision into clear roadmaps, priorities, and outcomes
Develop, coach, and elevate a high-performing leadership team
Own operational KPIs, efficiency metrics, and cross-functional alignment
Support strategic partnerships, enterprise deals, and business development initiatives
Qualification
Required
Lead daily operations across Product, Implementation, Customer Success, and RCM Enablement
Build scalable systems, workflows, and processes that accelerate growth and create a frictionless customer experience
Drive innovation and partner closely with the CEO, CTO, and Product leadership to bring 'what's next' to life
Translate vision into clear roadmaps, priorities, and outcomes
Develop, coach, and elevate a high-performing leadership team
Own operational KPIs, efficiency metrics, and cross-functional alignment
Support strategic partnerships, enterprise deals, and business development initiatives
A SaaS operator who has scaled a high-growth product from early traction to expansion
Someone who thrives in complexity, builds clarity, and drives decisions with data
Obsessed with customer experience and operational excellence
A natural integrator who unites teams, creates momentum, and gets results
Preferred
Experienced in healthtech, rev cycle, practice management, or behavioral health (a big plus)
Company
Chorus Software Solutions
Chorus Software Solutions was founded to unlock healthcare organizations’ data, freeing them from administrative burdens so they can focus on what’s most important – their patients.