Premier Finder LLC · 2 weeks ago
Head of Service Delivery
Premier Finder LLC is a consulting firm based in the Bay Area, CA, specializing in project management and infrastructure services. They are seeking a Head of Service Delivery to lead teams, build client relationships, and drive business growth within their consulting practice.
Responsibilities
Coach, mentor, and inspire a team of consultants to achieve operational excellence
Oversee hiring, onboarding, training, performance management, and career development
Foster a culture of excellence, accountability, and alignment with core values
Deliver regular feedback, annual reviews, and performance plans to direct reports
Build and expand client relationships, acting as a trusted advisor
Sell consulting services to existing and new clients by identifying needs and crafting solutions
Partner with clients to assess needs, recommend strategies, and present proposals
Deliver high-quality consulting work that meets timelines, budgets, and standards
Contribute to the strategic direction and long-term vision of the firm as part of the leadership team
Oversee resource planning to maximize utilization and profitability
Monitor client satisfaction and implement continuous improvements
Support the growth of the firm’s market presence through thought leadership and business development
Qualification
Required
10+ years in consulting, with P&L ownership and experience growing a book of work
Proven leader of leaders, with 5+ years experience developing teams to support business growth
Background in project management, project controls, or major infrastructure projects
Ability to manage client relationships, expand a practice group/service offering, and lead organizational growth
Minimum of 10 years in project/program management, with deep expertise in project controls, scheduling, or construction management
5+ years in a managerial/leadership capacity, preferably leading a team of leaders
Proven ability to bring in new clients and deliver value quickly
Bachelor's degree in business, engineering, construction management, or related field
Exceptional communication and presentation skills: written, verbal, and interpersonal
Ability to lead with integrity, inspire trust, and promote a safe, inclusive, and positive culture
Willingness and ability to travel 25%+ as required to lead teams and build client relationships
Preferred
Master's degree in business, engineering, construction management, or related field
PMP certification