American Heritage Credit Union ยท 1 month ago
Assistant Branch Manager II (Market Street)
American Heritage Credit Union is a $5+ billion credit union looking for an Assistant Branch Manager for their Market Street branches. This role involves supervising staff, providing quality service to members, and ensuring compliance with regulations while managing branch operations in the absence of the manager.
Financial Services
Responsibilities
Trains new branch personnel; prepares work schedules; and monitors performance
Monitors branch office operations to ensure that security procedures are being followed and that appropriate steps are taken to correct unsatisfactory conditions; and ensure that a professional image and approach are being consistently exercised
Removes, counts, records, balances and replenishes cash from automated teller machine/ coin, CDM, cash recycler and PAT
Explains services to potential consumer and commercial account customers to generate additional business and to promote positive public relations
Provide loan interviewing and consulting for Credit Union members and input, process, and close loans
Assists members in solving account problems
Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies
Manages branch office in absence of manager
Maintain a highly motivated, well trained staff and evaluate the job performance of branch office staff to ensure quality of work and service to members
Schedule office staff, including vacations, to ensure adequate staffing for efficient branch operation using ADP (approval of time)
Maintain and reorder office equipment and supplies inventory
Monitor office activity, including number of transactions, volume, MXA errors, loan volume, personal sales, new accounts, etc
Create and maintain a cross selling environment within the branch
Qualification
Required
At least three to five years of supervisory experience in a financial institution setting is required
Education equivalent to two years of college or associates degree
Intermediate working knowledge of PC applications (Word, Excel, Meridian Link/Xpress Accounts, MS Outlook, Symitar, ProfitStars, and Truchecks)
Must obtain FICEP Certification
Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs
Benefits
Paid time off
Health benefits
401(k) with a generous company match
Future growth opportunities within the company
Company
American Heritage Credit Union
American Heritage Credit Union is a member-owned financial cooperative with more than $5 billion in assets serving more than 800 Workplace Partners and more than 325,000 members, with more than 35 locations across Philadelphia, Bucks, Chester, Montgomery, Delaware, and Camden Counties.