SAMY ยท 3 months ago
Project Manager (US)
Miami, New York, United States
Full-time
Onsite
Mid, Senior LevelSAMY is a technology consulting firm focused on delivering exceptional client value through their Sprinklr practice. As a Project Manager, you will manage complex implementation projects, ensuring they meet client expectations and drive successful outcomes through effective project execution.
Marketing & Advertising
Responsibilities
Manage end-to-end delivery of complex Sprinklr implementation projects for US enterprise clients
Create and execute detailed project plans that align technical capabilities with client business objectives
Coordinate cross-functional teams including technical consultants, solution architects, and client stakeholders
Monitor project health metrics and proactively address potential risks and timeline challenges
Establish project management best practices and methodologies for the US implementation practice
Serve as primary client liaison for project-related communications and stakeholder management
Facilitate project steering committees and executive briefings to demonstrate progress and value
Manage client expectations and communicate project status, risks, and mitigation strategies
Partner with client success teams to ensure seamless transition from implementation to ongoing support
Contribute to our evolving library of project management frameworks and implementation methodologies
Participate in continuous improvement initiatives to optimize delivery efficiency and client satisfaction
Help establish US-specific project management standards and quality assurance processes
Share project insights and lessons learned to inform our evolving delivery approaches
Work closely with the Global Implementation Director to maintain delivery excellence across all projects
Partner with implementation managers and consultants to ensure technical delivery meets quality standards
Collaborate with sales teams to provide project insights for scope definition and timeline estimation
Support business development efforts through project success stories and client testimonials
Ensure consistent, on-time delivery of complex implementation projects that exceed client expectations
Drive measurable improvements in project delivery efficiency and client satisfaction metrics
Contribute to SAMY's reputation as a premier Sprinklr implementation partner through execution excellence
Help scale our US implementation practice during this critical growth phase
Position involves approximately 15% travel, primarily within US
Occasional on-site visits for project kickoffs, milestone reviews, and go-live support
Qualification
Required
Experience managing enterprise SaaS implementations with deep understanding of technical delivery processes
Natural talent for coordinating cross-functional teams and managing stakeholder expectations
Ability to translate technical requirements into clear project plans and timelines
Strategic mindset that balances project delivery with client relationship management
Collaborative approach to working across implementation, sales, and client success teams
Genuine enthusiasm for driving successful outcomes through meticulous project execution
Strong communication skills that resonate with both technical teams and executive stakeholders
Company
SAMY
SAMY leads the evolution of brand communication. We build brand relevance in a social universe by integrating intelligence, creativity, and technology.
Founded in 2020
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase