SENFENG · 11 hours ago
Senior Field Service Technician
United States
Full-time
Remote
Senior LevelSenfeng Laser is a leading integrated manufacturer of fiber laser machines and is seeking a Senior Field Service Technician to support their expanding business in the US. The role involves installation, commissioning, troubleshooting, and maintenance of laser cutting and welding equipment, along with providing technical service to customers.
Industrial ManufacturingMachinery ManufacturingManufacturing
Hiring Manager
武慧
Responsibilities
Installation, debugging, and maintenance of laser machines, bending, automation, and machine tools. Provide training to customers and perform equipment maintenance
Collect, organize, and provide feedback on equipment issues
Use communication tools such as phone, email, and apps to provide remote guidance and resolve equipment problems
Prepare service reports or logs
Qualification
Required
Bachelor's degree or higher in electrical automation, electromechanical integration, mechanical engineering, electrical engineering, or related fields
Ability to read mechanical and circuit diagrams
Experience in after-sales service of laser equipment, with a solid understanding of mechanical and electrical knowledge
Excellent communication, adaptability, and learning skills
Ability to adapt to frequent business trips
Holding a long-term residence visa of the United States
Proficient in using various measuring and testing tools such as multimeters and calipers
Proficiency in Chinese and effective communication in English with customers regarding equipment issues
Benefits
Competitive compensation and benefits
Sponsorship for H1B and Green Card processing for eligible employees
Company
SENFENG
Senfeng Laser, as a leading integrated manufacturer of fiber laser machines for cutting, welding, cleaning, cladding as well as electric bending machine, provides various solutions in the field of fabricating machinery with cutting-edge technology.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase