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USAJOBS · 1 month ago

Usher (Seasonal)

Vienna, Virginia, USA

Full-time

Onsite

New Grad, Entry Level

$17.61/hr - $22.89/hr

0+ years exp

Wolf Trap National Park for the Performing Arts is seeking seasonal Ushers for the House Management Division. The major responsibilities involve audience contact in a front-of-the-house position at the Filene Center, assisting patrons with facility orientation and resolving complaints.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Greets, directs, informs, and assists patrons with facility orientation and complaint resolution

Provides clear, tactful oral communication to patrons and fellow staff members

Resolves patron complaints concerning performance and environmental issues within the theater

Qualification

Customer ServiceOral CommunicationClerical ExperienceHigh School EducationComplaint Resolution

Required

U.S. Citizenship required

Appointment subject to background investigation and favorable adjudication

Meet Selective Service Registration Act requirement for males

Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program

You will be required to wear a uniform and comply with the National Park Service uniform standards

This position has an intermittent work schedule; you will be subject to call and will have no pre-scheduled work schedule

Must be able to work outdoors in all types of weather and night work

Credit will be given for all appropriate qualifying experience

To qualify for this position at the GS-03 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: Must possess at least six (6) months of progressively responsible clerical, office, or other work which indicates ability to acquire the particular knowledge and skills needed to perform the duties of the positions to be filled. You must include hours per week worked

EDUCATION: Successful completion of at least one year above high school. You must include transcripts

Successful completion of a combination of education and experience as described above. To combine education and experience, first take the required education completed percentage. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience

One year of specialized experience is equivalent to 12 months at 40 hours per week

Part-time hours are prorated

You will not receive any credit for experience that does not indicate exact hours per week or is listed as 'varies'

Experience listed as full-time will be credited at 40 hours per week

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking

Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted

The minimum font size is 10-point for all body text

Headers may be slightly larger but must remain legible

All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression

Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications