FCC Environmental Services · 1 month ago
Sales Account Manager (Houston, TX)
Houston, TX
Full-time
Hybrid
Mid Level
3+ years expFCC Environmental Services is committed to delivering exceptional customer service in the solid waste and recycling industry. The Sales Account Manager is responsible for managing client relationships, driving business growth, and ensuring customer satisfaction through effective service delivery and program optimization.
IndustrialRecycling
Responsibilities
Serve as the primary point of contact for existing clients, ensuring high satisfaction, and fostering long-term relationships
Regularly meet with clients to assess needs, resolve concerns, and provide recommendations for optimizing solid waste and recycling programs
Address client inquiries or issues related to service delivery, billing, and compliance in a timely manner
Conduct regular performance reviews and audits of client accounts to ensure services are meeting expectations and contractual terms
Monitor and ensure that clients are receiving consistent, high-quality services and that any issues are proactively addressed
Identify and pursue new business opportunities with existing clients
Develop and execute strategies to increase market share by acquiring new clients for solid waste and recycling services
Collaborate with the sales team to generate leads, qualify prospects, and close new business deals
Prepare and deliver presentations, proposals, and contracts to potential clients
Attend industry events, trade shows, and networking meetings to generate business leads and maintain industry relationships
Analyze customer needs and design customized waste and recycling solutions to reduce costs, improve efficiency, and ensure sustainability
Educate clients about industry best practices, new recycling technologies, and regulations impacting waste management
Develop and maintain knowledge of all company products, services, and pricing to effectively sell and retain accounts
Work closely with the operations and logistics teams to ensure smooth service execution and resolve any client service issues promptly
Maintain accurate and up-to-date records in the CRM system, including communication logs, account status, and contract renewals
Provide regular updates to management on account status, revenue projections, and business development progress
Stay informed about local, state, and federal regulations regarding waste management, recycling, and environmental sustainability
Ensure clients comply with all relevant regulations and provide guidance on how to meet sustainability goals through recycling and waste reduction strategies
Qualification
Required
Bachelor's degree Business, Marketing, or related field preferred
3+ years of experience in account management, sales, or customer service, preferably within the solid waste, recycling, or environmental services industry
Strong communication, negotiation, and interpersonal skills with the ability to build relationships at all levels of an organization
Knowledge of solid waste and recycling industry trends, services, and best practices
Proven ability to retain and grow client accounts, as well as generate new business
Strong organizational skills and the ability to manage multiple accounts simultaneously
Proficiency in Microsoft Office Suite and CRM software (Salesforce, etc.)
Benefits
Competitive salary and commission structure
Car Data plan with mileage
Health, dental, and vision insurance
401K with company match
Paid time off and holidays.
Company
FCC Environmental Services
A Leader in Environmental Services FCC Environmental Services offers award-winning environmental solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-10-17Acquired
Leadership Team
Inigo Sanz
Chief Executive Officer
Dan Brazil
Chief Operating Officer
Recent News
2025-02-07
2024-03-08
Company data provided by crunchbase