Profitroom · 1 month ago
Automation & AI Specialist
United States
Full-time
Remote
New Grad, Entry Level
$13,100/mo - $18,500/moProfitroom is a global hospitality software technology company that empowers hotels by providing leading SaaS technology and marketing services. They are seeking an Automation & AI Specialist to enhance the client onboarding process through automation, AI, and smart integrations, while collaborating with various teams to implement AI-powered features and optimize workflows.
GovernmentIT ManagementNon Profit
Responsibilities
Lead automation projects within client onboarding, focusing on optimizing and expanding the capabilities of the Nova Tool
Collaborate with AI, Product, and Solution Fast Track teams to implement AI-powered features (e.g., pre-configuration scripts, content scraping, data migration tools)
Work on integrations between client onboarding tools and other internal and external platforms
Conduct structured testing of new onboarding tools, AI features, and integrations; identify and resolve technical issues together with AI, Product, and SFT teams
Define acceptance criteria and success metrics, and act as the technical point of contact for the Onboarding team to ensure that automation solutions align with all onboarding workflows
Share documentation and best-practice guidelines with the team
Monitor performance metrics (e.g., configuration time, automation success rate, manual work avoided) and analyse onboarding data to uncover automation opportunities
Provide technical input for prioritising high-impact initiatives
Create and deliver training on Nova Tool features, AI-enabled tools, integrations, and best practices in automation adoption
Qualification
Required
Experience in project management and stakeholder coordination
Ability to translate business needs into technical solutions, map processes and design automations
Basic scripting mindset (“vibe coding”), ability to read/understand code structure
Understanding of MCP (Model Context Protocol) or willingness to learn quickly
Experience working with databases, ability to read/analyse data
Practical experience with JSON structures
Ability to work with APIs (reading documentation, testing endpoints, basic integration logic)
Strong analytical and problem-solving mindset, attention to detail, and ability to manage multiple workstreams
Fluency in Polish (C1+) and strong command of English (B2+) required
Preferred
Experience with automation, API integrations, workflow tools, and technical onboarding/implementation roles
Knowledge of AI concepts such as MCP, Agent-to-Agent flows, recommendation systems, NLP, LLM or agent integrations
Hands-on experience with databases (reading, analysis, interpretation), ideally BigQuery
Familiarity with cloud environments and no-code/low-code tools
Benefits
Enjoy Work-Life Balance: Embrace a fully remote and flexible work environment.
Explore the World: Avail annual 'Work with Us, Travel with Us' vouchers.
Grow Your Skills: Access to English foreign language classes.
Stay Healthy: Benefit from co-financed life and medical insurance, and access sports facilities.
Take Time Off: Get 20 or 26 days off with a Contract of Employment and 24 days off with B2B contracts.
Share hospitality: Take 2 extra days off (annually) for CSR activities.
Join Celebrations: Participate in company retreats, events, and wedding & baby packs, benefit from our employee referral program.
Transparent Culture: Experience a flat hierarchy and open communication channels for transparency.
Company
Profitroom
We are Profitroom and our mission is to become the #1 Booking Technology Partner for Outstanding Hotels Worldwide.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-15Acquired
Leadership Team
Krzysztof Grzęda
Chief Operating Officer
Company data provided by crunchbase