InnovAge · 1 month ago
Director, Pharmacy Operations
On-Site
Full-time
Onsite
Lead/Staff, Director/Executive
$136K/yr - $177K/yr
5+ years expInnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. The Director, Pharmacy Operations is responsible for providing strategic, operational, and regulatory leadership for a high-volume, closed-door pharmacy that supports Programs of All-Inclusive Care for the Elderly (PACE). This role oversees pharmacy operations, ensuring compliance and quality in service delivery.
Health CareHome Health CarePersonal Health
Responsibilities
Lead and manage daily operations of a high-volume, highly automated closed-door dispensary pharmacy serving PACE organizations
Ensure efficient and accurate dispensing, packaging, verification, and distribution workflows
Oversee the performance, optimization, and reliability of automated dispensing and packaging systems
Implement and maintain best practices for inventory control, production scheduling, workflow standardization, and automation utilization
Ensure operational readiness to meet PACE program requirements, pharmacy service standards, and turnaround times
Ensure full compliance with state and federal pharmacy laws, including Board of Pharmacy standards, DEA regulations, and PACE program requirements
Maintain a current Colorado pharmacist license in good standing; obtain additional state licenses as needed for compliance
Develop, maintain, and enforce Standard Operating Procedures (SOPs) aligned with regulatory and organizational requirements
Prepare for and lead internal and external audits, inspections, and regulatory reviews
Drive quality assurance initiatives to ensure accuracy, patient safety, and adherence to clinical and operational standards
Monitor key quality indicators, determine root-cause analysis, and implement corrective and preventive actions
Promote a culture of safety, accountability, and continuous improvement
Supervise, mentor, and develop a team of pharmacists, supervisors, and technicians
Oversee staffing levels, hiring, scheduling, training, and performance management
Foster an engaged, collaborative, and high-performing team culture that supports operational excellence
Collaborate with the VP of Pharmacy Operations on strategic planning, resource allocation, and operational expansion
Identify opportunities to improve efficiency, accuracy, throughput, and automation utilization
Lead or support implementation of new technologies, workflow enhancements, and operational initiatives
Use KPIs and data analytics to assess performance and guide decision-making
Partner with clinical teams, PACE center leadership, supply chain, engineering/IT, compliance, and quality departments
Ensure operational alignment with organizational goals, patient safety initiatives, and service expectations
Serve as a subject matter expert on automation, dispensing workflows, and PACE pharmacy operations
Qualification
Required
PharmD or BS in Pharmacy
Active Colorado pharmacist license in good standing
Willingness to obtain pharmacist licensure in additional states as needed for compliance
5+ years of pharmacy management experience, including leadership in operational or dispensary pharmacy settings
Experience in high-volume, closed-door, centralized, or automated pharmacy operations
Strong understanding of pharmacy regulations, controlled substance handling, and quality/safety requirements
Demonstrated ability to lead, mentor, and motivate diverse pharmacy teams
Preferred
Experience with robotics or advanced pharmacy automation systems
Demonstrated success operating or scaling large-volume pharmacies
Benefits
Medical/dental/vision insurance
Short and long-term disability
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays
Company
InnovAge
InnovAge mission is to enable seniors to age independently in their own homes for as long as possible.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-03-03IPO
2016-05-16Acquired
Leadership Team
Patrick Blair
President & CEO
Benjamin C. Adams
Chief Financial Officer
Recent News
2025-12-30
2025-12-12
InnovAge Holding Corp.
2025-11-12
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