Resolve AI · 7 hours ago
Enterprise Solutions Engineer
NYC Metro Area
Full-time
Onsite
Senior Level
5+ years expResolve AI is an AI-native company that is pushing the limits of how engineers work, and they are seeking an Enterprise Solutions Engineer. The role involves managing complex enterprise sales cycles, leading product demos, and collaborating with cross-functional teams to ensure technical success for customers.
Artificial Intelligence (AI)Developer PlatformSoftware
Hiring Manager
Sophie Tung
Responsibilities
Partner with Account Executives to manage complex enterprise sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process
Lead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform
Build trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments
Collaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging
Develop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion
Qualification
Required
5+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role, ideally in enterprise SaaS, DevOps, or AI
Proven success leading consultative sales cycles with enterprise customers and multiple stakeholders
Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of DevOps practices in cloud-native environments
Skilled in infrastructure automation and applying security and compliance best practices in cloud-native environments
Strong communicator with the ability to clearly present technical concepts to both technical teams and executive leadership
Adaptable, self-starter mindset with a proven ability to thrive in fast-paced, early-stage environments
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Flexible (Unlimited) Paid Time Off
Visa Sponsorship & Immigration Support
401(k) Plan
Parental Leave
Discretionary Tech Benefit Stipend
Daily in-office Lunches and Dinners
Company
Resolve AI
AI for prod: Engineering teams at Coinbase, DoorDash, MSCI, Toast, and Zscaler use Resolve AI to resolve incidents, optimize costs, and code with production context using AI that works across code, infra, and telemetry.
51-200 employees
H1B Sponsorship
Resolve AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$35MKey Investors
Lightspeed Venture PartnersGreylock
2025-12-19Series A
2024-10-01Seed· $35M
Recent News
Tech Times
2025-10-15
Company data provided by crunchbase