Navitus Health Solutions · 2 days ago
Sr. Account Manager - Health Plans
United States
Full-time
Remote
Senior Level
$70K/yr - $84K/yr
5+ years expNavitus Health Solutions is seeking a Sr. Account Manager - Health Plans with experience with Government Programs to join our team. The role involves leading projects and operational ownership for complex client accounts while enhancing customer experience and retention through trusted advisor relationships.
Health CareInformation Technology
Responsibilities
Develops and maintains a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention
Supports more complex, high-profile and strategic books of business
Collaborates with multiple internal stakeholders and external vendor partners to ensure best in class customer service and benefit solutions delivered efficiently and effectively
Facilitates and/or participates in client meetings to advise and advance resolution of open action items and/or provide routine status updates
Facilitates the process for benefit changes on behalf of clients and provides direction on how those changes need to be implemented
Participates in, adheres to and supports compliance and diversity, equity, and inclusion program objectives
This role may require participation in conference calls, attendance at meetings or, travel outside of normal business hours
Other duties as assigned
Qualification
Required
Bachelor's degree in business, marketing, hospitality management or related area or equivalent experience
Knowledge of pharmacy benefits management, insurance or health care industry
2+ years of account management experience with increasing levels of responsibility
5+ years of experience in a customer service role
Without degree: Ability to demonstrate experience in critical thinking, prioritization, performance under pressure and relationship building
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
Benefits
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
Company
Navitus Health Solutions
Navitus Health Solutions LLC is a full service, URAC-accredited pharmacy benefit management company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
George Hepburn
SVP and Chief Financial Officer
Peter Beste
CFO
Recent News
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