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ExamWorks · 1 day ago

Clerical Quality Assurance Coordinator (30974)

Woodbury, NY

Full-time

Onsite

Entry Level

$22/hr - $24/hr

1+ years exp

ExamWorks is a growing and profitable leading provider of innovative healthcare services. The Clerical Quality Assurance Coordinator is responsible for managing client reports, ensuring quality and compliance with policies and procedures.

Health CareInsuranceOnline Portals

Responsibilities

Receive client submissions and input client and examinee data in the system

Verify all cases contain information needed for the clinical review process

Maintain daily contact with the Clinical QA Department regarding workflow and status of pending reports

Track documentation of all processes, communications, report status and due dates

Maintain a daily log of files that require follow up, clarification or concerns in the tracker

Receive completed reports and review for completeness and accuracy, including proper formatting, grammar and sentence structure

Complete and or ensures all invoicing is billed daily and in accordance with company practices and client contract agreements

Handle and respond promptly to incoming communication from physicians or clients requesting report status or information

Work with transcriptionists and/or physicians’ offices regarding report details, clarification, addendums, etc

Ensure all medical records and reports are properly documented and saved in the appropriate location

Notify management of any report issues or concerns

Ensure all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations

Promote effective and efficient utilization of clinical resources and supplies

Perform other duties as assigned

Qualification

Microsoft WordHIPAA complianceTyping (40 W.P.M.)Microsoft ExcelCommunication skillsTime managementTeamwork

Required

High school diploma or equivalent required

Must possess knowledge of general computer, fax, copier, scanner, and telephone

Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet

Must have a full understanding of HIPAA regulations and compliance

Must be a qualified typist with a minimum of 40 W.P.M

Ability to follow instructions and respond to managements' directions accurately

Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements

Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed

Must be able to work independently, prioritize work activities and use time efficiently

Must be able to maintain confidentiality

Must be able to demonstrate and promote a positive team-oriented environment

Must be able to stay focused and concentrate under normal or heavy distractions

Must be able to work well under pressure and or stressful conditions

Must possess the ability to manage change, delays, or unexpected events appropriately

Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time