Tines · 5 hours ago
Senior Site Reliability Engineer
United States
Full-time
Remote
Mid, Senior Level
5+ years expTines is a company founded in 2018 that powers important workflows through its intelligent workflow platform. The role involves ensuring the ease of installation and operation of the self-hosted product offering, while also owning supporting services and tools for self-hosted customers.
Artificial Intelligence (AI)Cyber SecurityData IntegrationEnterprise SoftwareSecuritySoftware
No H1B
Responsibilities
Changing the way customers provision and operate our self-hosted product offering along with the services and infrastructure powering self-hosted installations
Identifying and fixing availability risks and monitoring gaps to ensure our services stay healthy and available
Enabling software engineers to build new product features that work seamlessly across cloud and self-hosted environments: observability, logging, and simplifying deployments
Using our own product extensively to automate infrastructure maintenance and to build DevOps tooling for customer deployments
Identifying areas for improvement in our containerized architecture and deployment strategies
Using your knowledge and experience to mentor other engineers in container orchestration and Kubernetes best practices across all of Tines: Sales, Support, and Engineering
Act as an subject matter expert for critical self-hosted customer issues
Optimizing Kubernetes deployments to improve reliability and resource utilization for self-hosted customers via changes to HPA, affinity rules, and resource quotas
Developing new observability solutions that work across air-gapped and connected self-hosted environments using industry standard tools like FluentD, Open Telemetry for metrics and traces
Collaborating with our Product and Design teams to enable brand new product features for self-hosted customers, like run script support, CLI integrations, and email processing capabilities
Streamlining the installation, upgrade, and migration processes for self-hosted customers using Helm and Kubernetes operators
Writing a blog post to share container orchestration insights with the community
Creating upgrade paths for PostgreSQL databases in self-hosted environments with minimal downtime
Building automation tools to simplify customer environment management and troubleshooting
Qualification
Required
5-8 years in an SRE or similar role
Experience architecting, maintaining, and supporting systems with containerized applications, ideally k8s
Experience with air-gapped environments is a plus
Understanding of the challenges of supporting customer-managed infrastructure
Experience with troubleshooting deployment issues, creating clear documentation, and designing robust escalation paths
Ability to show accumulated skills and knowledge needed to succeed
Comfortable learning new technologies with the support of teammates
Experience with Ruby, Rails, React, TypeScript, Postgres, Redis and Docker
Customer obsessed and willing to go deep into unfamiliar stacks to find root causes for errors, performance issues, and bugs
Understanding that the best solution isn't always the best technical solution, but a compromise that meets customers where they are
Ability to work healthily and sustainably
Contributions will be obvious in a small team
Building an inclusive, supportive team and treating colleagues with kindness and respect
Company
Tines
Tines is a no-code workflow automation platform designed especially for security teams.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$271.19MKey Investors
Goldman Sachs Growth EquityFelicisAddition
2025-02-11Series C· $125M
2024-04-24Series B· $50M
2022-10-04Series B· $55M
Leadership Team
Eoin Hinchy
Founder & CEO
Thomas Kinsella
Co-Founder & Chief Customer Officer
Recent News
Accel.
2026-01-08
2025-12-25
techbuzzireland.com
2025-12-18
Company data provided by crunchbase