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Hand & Stone Massage and Facial Spa · 1 month ago

Front Desk at Day Spa

Austin, TX

Full-time

Onsite

New Grad, Entry Level

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal. They are seeking a Front Desk Associate to provide exceptional customer service and support the team in delivering a positive guest experience.

Health Wellness & Fitness

Responsibilities

Achieve membership sales goals

Learn our service menu (training provided!)

Deliver exceptional customer service and build lasting client relationships

Communicate promotions, service options, and benefits

Maintain spa cleanliness and presentation standards

Bring a positive, upbeat attitude to each shift

Answer phones, schedule appointments, and assist with administrative tasks

Support the team with additional duties as needed

Qualification

Organizational skillsAttention to detailCustomer serviceTeam playerCommunication skills

Required

High school diploma or equivalent

At least 18 years old

Strong organizational skills and attention to detail

A reliable team player who can also work independently

Benefits

Medical, Dental, and Vision

401(k)

Supplemental Insurance

Paid Vacation

Free Training

Discounts on services and products

Flexible schedules

Supportive, energetic team culture

Competitive wages with multiple pathways for increased pay

Company

Hand & Stone Massage and Facial Spa

Glassdoor3.2

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele.

Founded in 2004