Revel Staffing · 1 month ago
IT Support Technician
San Antonio, Texas, United States
Full-time
Hybrid
New Grad, Entry Level
0+ years expRevel Staffing is a technology company seeking an IT Support Technician to deliver exceptional IT support across all office operations. The role involves troubleshooting issues, managing IT systems, and ensuring seamless technology experiences for end-users.
Staffing & Recruiting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
Configure and deploy new hardware/software; provide basic end-user training
Support and maintain Active Directory, Microsoft 365, and Windows environments
Provide remote and onsite troubleshooting for hardware, software, and networking issues
Maintain clear IT documentation for processes, systems, and activities
Ensure proper management of printers, copiers, and scanners
Collaborate with vendors and internal stakeholders to optimize systems
Participate in training and professional development to strengthen technical expertise
Provide after-hours support for urgent issues or project implementations when needed
Work directly with the advanced IT security team, and assist when required
Qualification
Required
Associates Degree in IT or a related field
VantageClear certification or active Secret Clearance
Proficiency with Active Directory, Microsoft 365, and Windows OS
Experience in hardware/software setup, configuration, and troubleshooting
Familiarity with networking, Linux, and information security practices
Strong communication skills for supporting non-technical users
Commitment to continuous learning and staying updated on emerging technologies
Company
Revel Staffing
Built from the ground up with industry experts, Revel Staffing is here to help with all of your talent needs.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase