Amazon · 2 months ago
Data Center Operations Manager, Nights, DCC Communities
Amazon is a fast-paced technology company and a leader in the world of data centers. The Data Center Operations Manager will be operationally responsible for several of Amazon.com's Data Centers, ensuring overall availability and reliability while managing a diverse team of data technicians and overseeing various operational responsibilities.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Routinely review ticket queue for large events and address accordingly
Coordinate change management resources
Guide, train and educate data staff on the best practices related to all service owner issues
Manage and deliver mid-size projects
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Manage a diverse team of data technicians with varying skills
Provide weekly report to the data center manager
Maintain the on-call schedule coordinating absence and vacations
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Write and deliver performance reviews for staff
Qualification
Required
Experience in data center engineering
Experience in program or project management
Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity for this role
Preferred
2+ years of engineering team management experience
4+ years of professional or military experience, or Bachelor's degree in computer science or equivalent
Bachelor's degree
3+ years of networking and troubleshooting experience
Experience with general troubleshooting/debugging of hardware, or experience in development in the last 3 years
Experience with system management tools and client/server environments
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
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